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The Penz Hotel

4 star rated hotel
9.2/10 Wonderful
(539 verified Hotels.com guest reviews)
See real reviews (7)

generated by AI based on family reviews

Overview

The Penz Hotel in Innsbruck receives positive feedback for its convenient location, comfortable rooms and excellent service. Guests consistently praise the friendly staff, easy parking, and the high-quality breakfast buffet, often noting its excellent view. While some guests found the rooftop bar lacking, the overall experience is considered positive, with many expressing a desire to return for future stays. However, some negative comments regarding noise levels and a reduction in breakfast quality compared to previous experiences were also noted.

About the hotel

A bar/lounge, a rooftop terrace, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and dry cleaning are onsite.

Nearby attractions

Located in Innsbruck City Centre neighborhood, The Penz Hotel is connected to a shopping center. Triumphal Arch and Ottoburg are local landmarks, and travelers looking to shop may want to visit Rathaus Galerien Shopping Centre and Innsbruck Market Hall. Grassmayr Bell Museum and Botanical Garden of the University of Innsbruck are also worth visiting. Spend some time exploring the area's activities, including ski runs, snowboarding, and skiing.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Covered self parking on site (EUR 16 per day; includes in/out privileges)
Electric car charging station on site
Height restrictions apply for onsite parking

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: EUR 25 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Ski storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)

Outdoor

Rooftop terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for The Penz Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about The Penz Hotel

Latest reviews (7)

m

michael

9 Aug 2024 - 11 Aug 2024
reviewed on hcom

3 out of 5 stars

Stayed here twice now, and it has not improved. Lumpy foam pillows, not feather. Loud LOUD streets below. Rooftop Bar American ran out of appetizer plates at 6pm on a Friday night !? Breakfast offering has been significantly reduced for the worse, used to rave about their breakfast and now it is below average. At premium rates we expected much much more. The parking garage is under construction and they managed that OK, but we will stay elsewhere when visiting Innsbruck next time.
Y

Yongxin

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

Easy-to-find parking, great staff and fabulous breakfast with excellent view!
L

Louis

24 May 2024 - 25 May 2024
reviewed on hcom

5 out of 5 stars

Great location, very well appointed, clean, easy low cost parking. one of the best breakfast buffets, would stay again
l

leonardo

24 Nov 2023 - 25 Nov 2023
reviewed on expedia

5 out of 5 stars

Great location. Easy parking. Extremely friendly staff, would definitely recommend.
B

Benjamin

4 Sept 2023 - 5 Sept 2023
reviewed on expedia

5 out of 5 stars

It was in a good location, easy access from the parking garage underneath the building. Friendly staff, good bathroom and bed was comfortable.
S

Sharlotte

20 Dec 2022 - 22 Dec 2022
reviewed on hcom

4 out of 5 stars

Fabulous hotel in the heart of Innsbruck. short walk from the airport bus stop, plenty of local amenities around, right next to old town and the sights, but quiet enough. Check in was quick and the staff friendly. Room large with all the amenities (coffee, filled fridge). Roof top bar reasonable and spacious. Overall a very pleasant stay and recommended.
T

Thelma

13 Oct 2022 - 16 Oct 2022
reviewed on orbitz

5 out of 5 stars

Staff v.helpful in sorting out my travel plans that had gone wrong and I didn't speak German.
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