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Crowne Plaza Brussels Airport, an IHG Hotel

4 star rated hotel
9/10 Excellent
(768 verified Hotels.com guest reviews)
See real reviews (38)

generated by AI based on family reviews

Overview

The Crowne Plaza Brussels Airport is a popular choice for travellers, with many praising its convenient location near the airport and the complimentary shuttle bus service. Guests consistently highlight the spacious and clean rooms, friendly and helpful staff, and the comfortable beds. The hotel also receives positive feedback for its pleasant restaurant and bar, although some mention that food prices can be high. The shuttle service is convenient, although its operating hours may be limited, so it's best to check beforehand.

About the hotel

Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.

Nearby attractions

In a rural area, Crowne Plaza Brussels Airport, an IHG Hotel is in Diegem, a neighborhood in Machelen with great airport proximity. Atomium and Tomorrowland are cultural highlights, and some of the area's notable landmarks include Royal Palace of Brussels and Manneken Pis Statue. Looking to enjoy an event or a game while in town? See what's going on at King Baudouin Stadium.

Popular amenities

Parking

Airport shuttle at scheduled times
Electric car charging station on site
Free area shuttle up to 2 kilometers
Free roundtrip airport shuttle from 6:00 AM - 11:00 PM
RV/bus/truck parking (surcharge) on site
Secured uncovered self parking on site (EUR 25 per day)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
24-hour room service
Coffee/tea in common area(s)
Local cuisine breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: EUR 25.00 per person

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Thin carpet in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Bike parking
Sauna
Steam room

Outdoor

Garden
Outdoor furniture
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

At least 80% lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Shared microwave
Smoke-free property
Vegan dining options
Vegetarian dining options
map

Reviews that mention...

Hotel Reviews

for Crowne Plaza Brussels Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

38 reviews

Review data

5 star reviews

61%

4 star reviews

34%

3 star reviews

3%

2 star reviews

3%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Crowne Plaza Brussels Airport, an IHG Hotel

Showing 1 - 10 of 38 reviews

Latest reviews (38)

N

Nicole

12 Aug 2024 - 13 Aug 2024
reviewed on hcom

5 out of 5 stars

Great stay for a long international flight layover. Shuttle was easy and timely. Only wish the beds had a top sheet-between mattress and comforter.
K

Karyn

4 Aug 2024 - 6 Aug 2024
reviewed on hcom

5 out of 5 stars

Our family stayed here at the end of our trip abroad because it had a shuttle to the airport. It was a beautiful hotel, with a high quality restaurant, and gorgeous grounds. However, it is not close to Brussels city center, so we had to take a train when we wanted to go there the day before we flew out. All in all, though, it was a great hotel.
F

Fatima

24 Jun 2024 - 25 Jun 2024
reviewed on hcom

5 out of 5 stars

Super Nice airport hotel, Personel was super kind and the room was excellent. i agree with other reviews that food can be improved. Also i think it can be helpful to provide instructions to find the shuttle service quicker XD we had to ask around
M

MARIA

25 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

Great stay close to airport and friendly helpful staff
J

Jeff

5 Jul 2024 - 6 Jul 2024
reviewed on orbitz

5 out of 5 stars

Great spot for flying out, nice rooms, great staff, good value, prompt shuttle to sirport
s

syd

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

Close to the airport for our flight the next day
K

Kit

30 May 2024 - 31 May 2024
reviewed on expedia

5 out of 5 stars

Hotel room was very nice, clean, quiet, and comfortable. Very close to the Brussels airport with a convenient shuttle bus.
e

elizabeth

21 May 2024 - 22 May 2024
reviewed on expedia

4 out of 5 stars

We only stayed one night for a plane back to the US. The property is very convenient to the airport and the shuttle service to and from a big plus. The staff were very helpful and efficient. The restaurant was just average. The rooms are clean as was the bathroom. However, rooms could benefit from some updating. For our purposes it was fine for a one night stay.
D

David

2 May 2024 - 3 May 2024
reviewed on expedia

5 out of 5 stars

Very nice stay. The bus picking us at the airport is a definite plus so we didn’t have to make arrangements ourself. The lobby was modern and beautiful. Our room was clean and spacious. The dining was delightful.
F

Franklin

27 Apr 2024 - 28 Apr 2024
reviewed on expedia

4 out of 5 stars

Very convenient from Brussels National Airport and I often stay here en route with Brussels Airlines to Africa. Easy to get a free airport transfer. Good breakfast and restaurant. My only complaint last visit was that the early morning wake up call didn't happen. They seemed to have a problem with the automated service, so set you own alarm as well if you can
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