1/29

Novotel Brussels Airport

3 star rated hotel
8.6/10 Excellent
(1006 verified Hotels.com guest reviews)
See real reviews (120)

generated by AI based on family reviews

Overview

The Novotel Brussels Airport is praised for its convenient location near Brussels Airport, with a free shuttle bus service making travel to and from the airport easy. Guests appreciate the clean, comfortable rooms and the friendly staff. The hotel's on-site restaurant is also mentioned, although some reviews note that the food quality and menu selection could be improved. While most experiences are positive, some reviews mention issues with soundproofing, shuttle bus schedules (not running late at night), and cleanliness inconsistencies.

Guest highlights

Free shuttle bus to the airport
Clean and comfortable rooms
Friendly and helpful staff

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.

Nearby attractions

Located in Diegem neighborhood, Novotel Brussels Airport is connected to the convention center. Royal Palace of Brussels and Atomium are notable landmarks, and travelers looking to shop may want to visit Woluwe Shopping Centre. NATO Headquarters and Brabantse Golf are two other places to visit that come recommended.

Popular amenities

Parking

Airport shuttle at scheduled times
Free roundtrip airport shuttle from 6:00 AM - 10:30 PM
Self parking on site (EUR 12 per night)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: EUR 24 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Arcade/game room
Fitness center
Playground

Outdoor

Garden
Terrace

Conveniences

Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Novotel Brussels Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

120 reviews

Review data

5 star reviews

58%

4 star reviews

28%

3 star reviews

7%

2 star reviews

3%

1 star reviews

4%

We have selected a sample of reviews which reflect what travellers have said about Novotel Brussels Airport

Showing 1 - 10 of 120 reviews

Latest reviews (120)

G

Greg G

11 Oct 2024 - 12 Oct 2024
reviewed on hcom

5 out of 5 stars

Check in was easy. Staff were friendly. The room (perhaps got the hotel.com special?) was clean but small and had a very strange layout - not like other Novotel I’ve stayed in. The restaurant was good but very busy and seemed understaffed. All in, with the free shuttle the hotel works very well for an early flight. I would stay here again.
D

David

18 Sept 2024 - 20 Sept 2024
reviewed on hcom

5 out of 5 stars

Good hotel. Comfortable bed. Appreciated that the window can be opened for fresh air. Very clean. Great location if you need to stay near the airport.
L

Lynne

31 Aug 2024 - 1 Sept 2024
reviewed on hcom

3 out of 5 stars

Hotel was convenient for the airport. Sound proofing is not as effective as it could be. Sleep was disturbed with guest noise and hotel noises.
D

DAVID

7 Aug 2024 - 8 Aug 2024
reviewed on hcom

5 out of 5 stars

Very quiet location, only 5 minutes from airport on free shuttle bus.
A

Anne Marthe

28 Jul 2024 - 29 Jul 2024
reviewed on hcom

5 out of 5 stars

Friendly staff, clean and comfortable rooms, good amenities, VERY close to Brussels airport, OK pricing (for the area, it's comparable to other hotels, though for the type of hotel it is, the price could be more affordable)
C

Carol

21 Jul 2024 - 22 Jul 2024
reviewed on expedia

5 out of 5 stars

Missed connecting flight had 28 hour Leila the next flight. Needed to find an affordable nice hotel with hotel shuttle from the airport. Room was better than expected staff was nice and friendly. The drive was less than 4 minutes from airport
A

Abraham

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

4 out of 5 stars

Free airport shuttle & very fast WiFi. Overall, a perfectly acceptable hotel to stay while transiting through BRU airport.
K

Kiri

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

1 out of 5 stars

The room had another persons shoes in it. I am not sure it had been cleaned. It was fine but it was a very basic airport hotel
r

robert

30 May 2024 - 31 May 2024
reviewed on hcom

5 out of 5 stars

Quick layover place to sleep and close to the airport. Hotel workers friendly and helpful, would definitely stay there again.
L

Lin

30 Jun 2024 - 1 Jul 2024
reviewed on expedia

5 out of 5 stars

Stayed in July 2024. A nice hotel in sort of an odd location in the Brussels airport's business park. No complaints about the room or amenities. Access to the airport is convenient - it's close by via car and there is an airport shuttle, though you will need a rental car or rideshare to go anywhere else. Overall, a decent airport hotel.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels