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pentahotel Brussels Airport

3 star rated hotel
7.6/10 Good
(664 verified Hotels.com guest reviews)
See real reviews (13)

generated by AI based on family reviews

Overview

The pentahotel Brussels Airport offers a convenient location close to the airport, with easy access to public transport, including a nearby bus stop that connects directly to the airport. Guests frequently praise the hotel's good breakfast. However, reviews also highlight some negative aspects, such as the need for refurbishment, reported issues with cleanliness in common areas, and noise levels from adjacent rooms and hallways due to poor soundproofing. The lack of a hotel shuttle to the airport and the cost of taxis are also noted. Parking is available but incurs a fee.

Guest highlights

Good breakfast
Close to public transport and airport

About the hotel

Nearby attractions

Pentahotel Brussels Airport is located in Diegem, a neighborhood in Machelen, and is near the airport and near a train station. Le Botanique and Cirque Royal are cultural highlights, and some of the area's attractions include Natural Sciences Museum and Museum of Musical Instruments. Traveling with kids? Consider Technopolis, or check out an event or a game at King Baudouin Stadium.

Popular amenities

Parking

Limited onsite parking
Secured extended parking on site (EUR 60 per week)
Secured self parking on site (EUR 18.00 per night)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Continental breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 20 for adults and EUR 10 for children
Hosted evening meal available on Monday, Tuesday, Wednesday, and Thursday for a fee of EUR 30
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

4 on-site accessible parking spaces
Elevator
Elevator door width (inches): 31
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 55
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Arcade/game room
Bike parking

Conveniences

Elevator
Front-desk safe
Reception hall
Vending machine

More

Communal living room
Comprehensive food waste policy
Fireplace in lobby
Reusable tableware only
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for pentahotel Brussels Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

13 reviews

Review data

5 star reviews

15%

4 star reviews

46%

3 star reviews

23%

2 star reviews

8%

1 star reviews

8%

We have selected a sample of reviews which reflect what travellers have said about pentahotel Brussels Airport

Showing 1 - 10 of 13 reviews

Latest reviews (13)

B

Besart

24 Jun 2024 - 25 Jun 2024
reviewed on expedia

3 out of 5 stars

Good location for travelers
T

Thillainatarajan

23 Mar 2024 - 24 Mar 2024
reviewed on expedia

3 out of 5 stars

Bad experiences were with the carpet condition/ cleanliness on the common floors and with the front desk staff. While the experience with the front desk could have been better, the Cafeteria staff was friendly though. Had a problem with the car parking. The breakfast experience was the best.
C

Constantin

15 Mar 2024 - 16 Mar 2024
reviewed on expedia

3 out of 5 stars

Old and tired hotel, in need of refurbishment. No shuttle from the airport, which makes the transport complicated... 1.5 km from the nearest bus station (by night, the path it seems being in the middle of nowhere) and 700 m from the train station. The shuttle dissapeared during the pandemic and the hotel never bothered to reintroduce it. An Uber/ Bolt from the airport cost 20 - 25 euros. The 4 stars are 3 and look like 2. The TV in the room has only a few channels available, a menu that will take you a while to understand and it takes its time to respond to the commands... if it ever responds. If you have a car, they will charge you 18 euros/ day. Comfortable bed, nice bathroom and good breakfast.
M

Mallorie

1 Feb 2024 - 2 Feb 2024
reviewed on expedia

4 out of 5 stars

Very affordable stay when your flight is super early! Staff was very nice.
M

Mélanie

24 Dec 2023 - 25 Dec 2023
reviewed on expedia

4 out of 5 stars

Near airport. Good for a short stay.
V

Veronica

14 Nov 2023 - 15 Nov 2023
reviewed on hcom

4 out of 5 stars

All good. Breakfast really good. Personnel very kind and helpful. Room good, nut not so quite as you can hear the people in the neighboring room. Bus stop to go to the airport is 5min disyamve by food (not very well indicated) (watch out time tables in the evening). Bus then takes a detour before going to the airport and that’s is why is taking 15 min to get there.
Q

Quyana

13 Jul 2023 - 14 Jul 2023
reviewed on expedia

5 out of 5 stars

Close to airport and train. Clean and nice room
B

Brigitte

10 Jul 2023 - 11 Jul 2023
reviewed on expedia

4 out of 5 stars

The hotel was reasonably priced except for the 18 Euros charged for leaving the car in the parking overnight!
J

Julio

24 Oct 2022 - 26 Oct 2022
reviewed on hcom

4 out of 5 stars

For the money, this was a good hotel. Only thing was no hotel shuttle. Public transportation. Bus 272. Finally figured out where to bus bus ticket.
M

Megan

4 Sept 2022 - 5 Sept 2022
reviewed on hcom

5 out of 5 stars

Great location close to airport and walkable to bus and train stop. Very helpful lady at front desk. Clean and comfortable room.
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