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Holiday Inn Brussels Airport, an IHG Hotel

4 star rated hotel
9/10 Excellent
(201 verified Hotels.com guest reviews)
See real reviews (15)

generated by AI based on family reviews

Overview

The Holiday Inn Brussels Airport receives mixed reviews. While guests praise the convenient location near the airport, with easy access to the train station, and the generally clean and comfortable rooms, some aspects need improvement. The shuttle service is a point of contention, with some reviews suggesting that it is not always reliable, or incurs an additional charge and is not clearly communicated. Several guests also point out the lack of information regarding parking fees. The hotel's breakfast is well-regarded by some guests, but the quality and value of other services, such as the air conditioning, vary according to guest experiences.

Guest highlights

Convenient airport shuttle (although additional charges may apply)
Close proximity to train station

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Holiday Inn Brussels Airport, an IHG Hotel is located in Diegem, a neighborhood in Machelen, and is near the airport and near a train station. Woluwe Shopping Centre and Docks Bruxsel are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jubilee Park and Brussels Park. Traveling with kids? Consider Natural Sciences Museum, or check out an event or a game at King Baudouin Stadium. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.

Popular amenities

Parking

Airport shuttle at scheduled times
Drop-off airport shuttle (surcharge) from 4:00 AM - 10:00 AM
RV/bus/truck parking on site
Self parking on site (EUR 22 per night)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Coffee/tea in common area(s)
Full breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 25 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Arcade/game room
Billiards/pool table
Fitness center
Playground

Outdoor

Garden
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Renovated entire property - January 2022
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Brussels Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

15 reviews

Review data

5 star reviews

47%

4 star reviews

33%

3 star reviews

13%

2 star reviews

7%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Brussels Airport, an IHG Hotel

Showing 1 - 10 of 15 reviews

Latest reviews (15)

M

Michele

9 Jul 2024 - 10 Jul 2024
reviewed on expedia

5 out of 5 stars

This is a very nice, clean hotel close to the airport. The airport is less than 10 minutes away by car. It costs 5 Euro per person for the shuttle. There is a lounge/bar and restaurant as well as a mini convenience store. The surrounding area is very industrial and there aren’t dining options outside the hotel. There is a metro stop and bus stop less than a 10 minute walk away that will get you to downtown in 20 minutes. The staff is excellent. This is a good pick if you want to be close to the airport.
B

Bevin

14 Jun 2024 - 15 Jun 2024
reviewed on orbitz

4 out of 5 stars

Stayed there our last night in Belgium. Had a very early flight and was very convenient with shuttle service to the airport included. Easy walk to the train station as well. Only complaint we had is not being informed that the power to the outlets is disconnected when the lights are off. We thought we were charging our devices while we were out and came back to discover they had not been. When we asked they told us that was the standard, but first we had experienced that. Just would have been good information to know up front. Other than that would stay there again.
W

Wendy

16 Dec 2023 - 17 Dec 2023
reviewed on hcom

5 out of 5 stars

The hotel was lovely and the shuttle to the airport was very convenient. Staff was great!
A

Arturo

8 Dec 2023 - 10 Dec 2023
reviewed on expedia

5 out of 5 stars

Nice hotel, clean, nice staff, parking available
o

omar

1 Aug 2023 - 2 Aug 2023
reviewed on expedia

5 out of 5 stars

Excellent place to stay and my room was fenomenal the food and drinks really good the only thing I didn’t like was that I had to pay 22 euros for parking when it is part of the hotel
C

Christoph

27 May 2023 - 28 May 2023
reviewed on hcom

5 out of 5 stars

Great hotel close to the airport. Service is friendly, restaurant and breakfast are very tasty. Room was clean and well maintained. We would come back!
N

Nicolaas

13 May 2023 - 14 May 2023
reviewed on expedia

5 out of 5 stars

Good place to overnight neat the airport
H

Hrafnkell

18 Jan 2023 - 20 Jan 2023
reviewed on expedia

5 out of 5 stars

Very nice airport hotel, clean and large rooms, very friendly staff.
M

Milo

Invalid Date - 4 Dec 2022
reviewed on expedia

4 out of 5 stars

The hotel is ok, just what you can expect from a Holiday Inn property, nothing really extraordinary or special. The rooms are clean with all the basic amenities. Staff are friendly. There is nothing to do around the hotel. It is fairly close to the airport and within walking distance to Diegem train station. There is a bus stop in front of the hotel and a bus passes every hour or so going to the airport or to the central area of the city.
F

Franklin

28 Oct 2022 - 29 Oct 2022
reviewed on expedia

3 out of 5 stars

Poor check in with no one initially there, and automated (which didn't work). Then the room was suffering from poor soundproofing with esxcessive noise from the room above, and the flooring was hard which allowed sounds to travel down from that room.
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