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NH Brussels Airport

4 star rated hotel
9/10 Excellent
(558 verified Hotels.com guest reviews)
See real reviews (107)

generated by AI based on family reviews

Overview

The NH Brussels Airport hotel is praised for its convenient location, with many guests highlighting its proximity to both the airport and Diegem train station. The complimentary airport shuttle service is a major plus for many travellers, described as efficient and convenient. Guests frequently mention the clean and modern rooms, along with a good quality breakfast. While some guests mention the restaurant being overpriced, the overall experience is positive. However, some negative feedback highlights inconsistent shuttle service reliability and occasional issues with responsiveness.

Guest highlights

Complimentary airport shuttle service
Clean and modern rooms
Convenient location near airport and train station
Good breakfast

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, self parking, and conference space are onsite.

Nearby attractions

Near a train station, NH Brussels Airport is in Diegem, a neighborhood in Machelen with great airport proximity. Ravenstein Royal Golf Club of Belgium and Cantillon Brewery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Heysel Park and Jubilee Park. Looking to enjoy an event or a game while in town? See what's happening at King Baudouin Stadium or Forest National.

Popular amenities

Parking

Airport shuttle at scheduled times
Electric car charging station on site
Free roundtrip airport shuttle from 4:00 AM - 11:30 PM
Self parking on site (EUR 20 per day)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 13-32 per person
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Turndown service

Accessibility

Accessible airport shuttle
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Things to do

Bicycle rentals
Bike parking
Bike storage
Fitness center

Outdoor

Garden
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
Water dispenser

More

100% renewable energy
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture & ecosystem education
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options
Water dispenser
map

Reviews that mention...

Hotel Reviews

for NH Brussels Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

107 reviews

Review data

5 star reviews

70%

4 star reviews

21%

3 star reviews

5%

2 star reviews

3%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about NH Brussels Airport

Showing 1 - 10 of 107 reviews

Latest reviews (107)

S

Sara

3 Aug 2024 - 4 Aug 2024
reviewed on hcom

5 out of 5 stars

Great hotel close to airport
T

Tania

15 Jul 2024 - 17 Jul 2024
reviewed on expedia

4 out of 5 stars

Good airport hotel. Staff is excellent and helpful. Airport shuttle is a big plus and rail service to downtown Brussels is right across the street Biggest negative is lack of restaurants or shops within walking distance
P

Puja

4 Jul 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

Free shuttle to the airport and easy train ride into the city. Great hotel for my short stay in Brussels
S

Sriram

7 Jul 2024 - 8 Jul 2024
reviewed on orbitz

5 out of 5 stars

Hotel is located convenient to the Diegam Train station, so it is very to commute to the city from this place. The Hotel provides complimentary shuttle to the airport for both pick up and drop off which is eases the transportation to the hotel. Breakfast is excellent, and hotel is clean and nice.
M

Megan

26 Jun 2024 - 27 Jun 2024
reviewed on orbitz

5 out of 5 stars

Overall I would stay again. We just stayed one night as we had an early flight so barely there 10 hours. It did have nice touches like candies and bottle water in the lobby which was nice. Also the shuttle included was one of the reasons for picking it. They left out pastries for the early morning pickup, which was really helpful. The only complaint is the air con barely worked. There was only one vent at the enterance and it really didn't circulate the room. We managed though and no other complaints with the room.
M

Michelle

20 Jun 2024 - 24 Jun 2024
reviewed on hcom

3 out of 5 stars

This hotel was convenient, train station right across the street, grocery and laundromat within 7 minute walk, free shuttle to airport. Staff were not friendly, with exception of housekeeping staff. Room was comfortable, beds were average though. There is no lobby to relax in if a bigger space is wanted. The restaurant and bar is convenient but very overpriced for so-so food. The add on breakfast is very expensive, it's decent food, but not worth the money.
D

David

20 Jun 2024 - 21 Jun 2024
reviewed on expedia

5 out of 5 stars

Loved the shuttle service the property offered. Borja at the front desk was very helpful in changing our room per our request. Food was good and we were very happy with our stay.
S

Sharon

14 Jun 2024 - 15 Jun 2024
reviewed on expedia

5 out of 5 stars

Arrived before 11am and check in isn’t till 3pm but they had a room ready for us. The front desk receptionists were so helpful with understanding the bus and train routes and the bonus is the hotel is directly across the street from the train station. The breakfast is an amazing deal, definitely don’t miss out. The airport transfer was quick (5-10min) and easy. Excellent hotel amenities except that you have to buy water for the room which is €9 -1 large bottle. Every other hotel we started at gave it gratis to stay hydrated.
E

Elizabeth

9 Jun 2024 - 10 Jun 2024
reviewed on expedia

3 out of 5 stars

Hotel very good, great location next to airport, shuttle service very good. Restaurant service horrible. I spent more than 1 hour for my order, and they never brought one of the orders, the waitress forgot to write down my request, so I watched my son eating his food while I was waiting for mine that never came.
M

Milos

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

The facilities as well as the staff were great. The hotel is a great choice if you're flying to or from the BRU airport. They also offer a shuttle service free of charge if you have booked a room. The only drawback is its connection to the city by public transport. There's a train leaving every 1 hour which makes it less flexible to plan your visits. Other than that it is definitely a highly recommended accommodation.
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