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ibis Charleroi Airport Brussels South

3 star rated hotel
7.8/10 Good
(318 verified Hotels.com guest reviews)
See real reviews (7)

generated by AI based on family reviews

Overview

The ibis Charleroi Airport Brussels South hotel is praised by some guests for its friendly and helpful staff, and clean, efficient rooms. Its proximity to the airport is a key benefit for many, though the journey requires a taxi, typically costing around €15. However, several negative reviews highlight significant drawbacks. These include a lack of basic amenities like kettles and in-room phones, difficulties in arranging airport transfers, and reports of unclean rooms and high taxi fares. Overall, the hotel presents a mixed picture, with positive aspects balanced by considerable negative experiences reported by some guests.

About the hotel

Nearby attractions

Ibis Charleroi Airport Brussels South is located in Fleurus. Notable landmarks in the area include Basilique St-Christophe and Le Bois du Cazier, and travelers wishing to experience a bit of culture can try Museum of Photography. Looking to enjoy an event or a game? See what's going on at Stade Velodrome Gilly or Spiroudome.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free RV/bus/truck parking on site
Free uncovered self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
Buffet breakfast available for a fee daily 5 AM–10 AM: EUR 16 for adults and EUR 8 for children

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff

Accessibility

Accessible airport shuttle
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Outdoor

Garden
Terrace

Conveniences

Elevator
Front-desk safe
Vending machine

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for ibis Charleroi Airport Brussels South
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

29%

3 star reviews

0%

2 star reviews

0%

1 star reviews

29%

We have selected a sample of reviews which reflect what travellers have said about ibis Charleroi Airport Brussels South

Latest reviews (7)

N

Nissrine

16 Oct 2024 - 17 Oct 2024
reviewed on hcom

1 out of 5 stars

I understand that Ibis is a budget hotel, so I wasn't expecting luxury. However, not having basic amenities like a phone or TV in the room is quite surprising. If a guest needs anything, they're expected to physically go to the reception. I also needed to book a taxi to the airport, and the receptionist was extremely rude. When I inquired about the lack of a phone and TV, the response was simply, 'It is what it is.' This level of service is unacceptable. I would never recommend this hotel to anyone.
L

Luuk

18 Feb 2024 - 19 Feb 2024
reviewed on expedia

5 out of 5 stars

Close to airport.
B

Brid

6 May 2023 - 7 May 2023
reviewed on hcom

4 out of 5 stars

Hotel was very hood. Staff friendly. Checkin was painless the only problem was that we booked in for one night before early flight next morning. As it was advertised as an airport hotel we were disappointed and somewhat annoyed to discover it was a 15 drive from the airport. We had taken train to Fleurus as that is where the hotel is situated or so we thought. But No, we arrived on a Sunday afternoon to a deserted town with no means of getting to hotel or even knowing which way to get there. No taxis. Phoned hotel and Jean arranged for a taxi to collect us at the train station to bring us to hotel. Eventually all was ok. But it was a bit of an ordeal.
M

Michelle

Invalid Date - 24 Dec 2022
reviewed on orbitz

1 out of 5 stars

No wake up call as there"s no phone in the room. I asked if they could knock on my door incase the alarm didnt go off. I was told no thats not possible. Tea & Coffee facilities in the room would have been nice especially after a 2.45am start. The room was dirty, and stunk of cigarettes. Every time I went in the bathroom it made me gag with the smell. Quite noisy being on the main road. No shuttle Bus from the hotel, paid 25 euros from the airport to the hotel. And 15 euros back.Snacks available during the day, however there is a petrol station a few minutes away for fresh sandwiches and coffee. Would not recommend this hotel at all. Highly disappointed after an early start and long journey.
m

maureen

18 Jul 2022 - 19 Jul 2022
reviewed on hcom

4 out of 5 stars

Good check in Minimal facilities in room. No kettle to make tea. Not near any shops for food Wrote 4 emails about getting a taxi from airport but only one reply for a return to airport. The taxi service from airport had extremely rude taxi drivers charging double the price. I preordered early taxi for early flight return at hotel reception but taxi did not come. Had to wait half an hour at 430am till 5am for another taxi.
C

Chrissie

1 Jun 2022 - 2 Jun 2022
reviewed on hcom

5 out of 5 stars

Faultless, friendly helpful staff. Room clean and efficient. Perfect location for the airport, £15 euro for a taxi It’s a shame other IBIS hotels in Belgium don’t follow suit.
M

Marijana

2 Apr 2022 - 3 Apr 2022
reviewed on hcom

5 out of 5 stars

Very friendly staff and incredibly helpful. As we struggled with language and needed taxi from airport they called it for us, both ways . Very good with kids . Really happy with it
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