Novotel Charleroi Centre

good breakfast, good location, close to airport

The city was unsafe and very dirty large groups of young males were prevalent in the city and made me feel unsafe no transport access and and the city is being rebuilt NO secure parking

We paid for a superior double room but did not get as shown in the photos for that exact room - only one chair and no recliner, no work desk, just a small table. When we arrived it was not immediately obvious where the car park was - hubby went up to find out where - wasn’t tokd everything. Was told B6 parking spot - when we drove in there was only 2 left and both were disabled parks. We drove into one till we found out more info. The guy at reception was not friendly with his response - said we could park anywhere - he could’ve said that at the start! Unfortunately this parking is for Novotel and anyone else, so it took ages to drive around looking for an empty space! We had a coffee maker but paper cups to put it in - really???? So we used the bigger and better bathroom cups. Come on Novotel - how hard is it to supply a good coffee cup? Bed comfort was so so, shower was good, bathroom very nice, shopping centre in same building a bonus. Doubt that we’d book this hotel again, let alone come to this boring town.

Perfect location in between traveling with the shopping mall attached to the hotel and lots of dining options around the area

Surprisingly nice hotel near the airport, still in the city. Service at restaurant and bar a little slow, reception extremely attentive

The hotel was nicer than most chains I've stayed in. Right next to a shopping mall, so parking is available and there are numerous shops and things to do. The cost of breakfast is exorbitant, but there are quite a few cafés/boulangeries in the area that deliciously solve that particular problem. Overall, would recommed.

Centrally placed hotel with good access to parking in an underground parking lot. The environment in the hotel are fine and invitable, but not accessable for people with just a slight physical disability, f.x, acces around the furnitures in the lobby, access to the toilet and bath in the rooms - much too narrow. Having allergy, there are some detergents (probably from the cleaning) that trickered attacks, probably from the carpets which were very dusty. I don't know if this questionnaire regards the restaurant, but in that case: very long waiting hours, food okay, but not gourmet. Breakfast the coffee machines were not functional two out of four mornings and the hot meals were not hot. All in all - the environments were fine, but the contents were not recommendable. Sorry, because your city needs some good recommendations.