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Park Hotel Airport

3 star rated hotel
8.8/10 Excellent
(96 verified Hotels.com guest reviews)
See real reviews (9)

generated by AI based on family reviews

Overview

The Park Hotel Airport is praised for its exceptional customer service, with guests consistently highlighting the kindness and helpfulness of the owner and his son. Many appreciate the willingness to go the extra mile, including providing airport transfers and even arranging meals late at night. Rooms are described as clean and comfortable. While the hotel offers good value, it's important to note that there is no free airport shuttle and taxis can be difficult to arrange, making the owner's transport assistance even more valuable.

Guest highlights

Exceptionally friendly and helpful owner and staff
Clean and comfortable rooms
Airport transfers arranged by the owner

About the hotel

Nearby attractions

Park Hotel Airport is located in Charleroi. Le Bois du Cazier and Dyle reflect the area's natural beauty and area attractions include European Flight Simulator and Brussels South Karting. Collegiale Saint-Hadelin de Celles and Le Point d'Eau Aquatic Center are also worth visiting.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 9 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair-accessible parking

Conveniences

Newspapers in lobby

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Park Hotel Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

78%

4 star reviews

11%

3 star reviews

11%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Park Hotel Airport

Latest reviews (9)

M

Mark

21 Nov 2023 - 22 Nov 2023
reviewed on expedia

5 out of 5 stars

close to airport good value
L

Laura

7 Dec 2022 - 8 Dec 2022
reviewed on hcom

5 out of 5 stars

As noted by other travelers, the manager/owner and his son make this hotel worth booking. A bit challenging to get to hotel as the bus that passes it does not stop directly in the airport (need to go to main road). We paid $20 for a taxi. And the room had some small things that were not in great condition. However, the room served its purpose which was to easily catch an early morning flight and had reliable internet for a Zoom meeting I had. Also, the room had a tea kettle and coffee/tea packets and the owner gave us bottled water upon arrival and upgraded us to a double bed as I reserved a twin by mistake. For no charge, he also offered us coffee and a croissant before heading the the airport. Finally, his son took as to a nearby restaurant when we said we needed to get dinners and offered to pick us up when we finished although it was under a 10 minute walk because it was freezing temperature. The restaurant (the new vintage) served good food!
E

Ellen

8 Aug 2022 - 9 Aug 2022
reviewed on hcom

5 out of 5 stars

This hotel was absolutely perfect for an overnight stay close to the airport. The owner was a brilliant host and made us feel very welcome even offering us a lift to the airport at 04:45 which was such a lovely gesture. The rooms are very clean and well furnished with comfy beds also. I would highly recommend this hotel to anyone who needs to be close to Charleroi airport.
A

Alan

29 May 2022 - 30 May 2022
reviewed on hcom

5 out of 5 stars

Our stay at the park hotel airport in Charleroi airport was excellent and relaxing, the owner and his son couldn't do enough for you and the hotel is an excellent choice to stay,the owner was very accommodating and with the free airport transfer which is only about 5 minutes was just perfect. One of the best I've stayed in and I use hotels alot. 5 out of 5 stars for this hotel,the owner and his son Sammy.will definitely use again next time flying from Charleroi
P

Paul

6 Jul 2020 - 7 Jul 2020
reviewed on expedia

4 out of 5 stars

Owner of the hotel is very friendly and offered to pick me up at the airport himself, as the shuttle was unavailable. Very pleasant room and a good selection of TV channels. Only stayed briefly, as I had an early flight for which the hotel arranged transport.
K

Koto

13 Nov 2018 - 14 Nov 2018
reviewed on expedia

3 out of 5 stars

The staff was absolutely lovely and the room was spacious however there is no free airport shuttle and trying to arrange a taxi was a nightmare. It was also freezing in my room. I would not stay here again and I certainly saw some better options nearby that I will be using next time.
C

Claire

15 Oct 2018 - 16 Oct 2018
reviewed on hcom

5 out of 5 stars

Staff were lovely, they even made us some dinner very late at night! I have no hesitation recommending this hotel for those on airport stopover. Great hotel.
K

Karen Amanda

27 Jul 2018 - 28 Jul 2018
reviewed on hcom

5 out of 5 stars

I cannot say enough good things about the service my son and I received from this hotel. Our plane landed very late, and I didn't know if I could trust the taxis at the airport. All of the ATMs were broken, so I couldn't get any Euro and the taxis didn't take credit cards. I called the hotel, and the manager not only called me a cab but paid for it and allowed me to reimburse him via credit card. The next morning, he did the same thing and allowed me to buy a few Euros from him without charging me interest. I was traveling alone with my young son, and the manager made what could have been a very bad situation into a great experience. The hotel was very clean, and the breakfast looked great, though we didn't have any. If you're looking for great, kind service, stay here.
A

16 Jul 2022 - 17 Jul 2022
reviewed on hcom

5 out of 5 stars

Literally the best service I’ve ever received. The gentleman behind the desk was so nice and ensure we had anything we needed before turning in for the night. We had a very early morning flight and he made sure we were able to get some coffee and a croissant before we left.
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