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Best Western The Westerly Hotel

3 star rated hotel
8.2/10 Very Good
(917 verified Hotels.com guest reviews)
See real reviews (16)

generated by AI based on family reviews

Overview

The Best Western The Westerly Hotel offers guests a clean and comfortable stay with a good breakfast. Many appreciate the hotel's convenient location and friendly staff, particularly the efficient check-in and check-out processes. However, some reviews mention parking issues, particularly during busy periods and nighttime, with noise disturbances reported from nearby areas. The hotel is described as somewhat older, with some renovated areas, but some guests noted an issue with lingering smells.

About the hotel

Nearby attractions

Located in Courtenay, Best Western The Westerly Hotel is in the city center and near the airport. Courtenay and District Museum and Paleontology Centre and Comox Air Force Museum are cultural highlights, and some of the area's attractions include Courtenay and District Memorial Outdoor Pool and Seal Bay Nature Park. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

Popular amenities

Parking

Electric car charging station on site
Free RV/bus/truck parking on site
Free covered self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

24-hour room service
3 bars/lounges
3 restaurants
Free full breakfast available daily 6:30 AM–11:00 AM

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Billiards/pool table
Fitness center

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Best Western The Westerly Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

16 reviews

Review data

5 star reviews

38%

4 star reviews

44%

3 star reviews

19%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Best Western The Westerly Hotel

Showing 1 - 10 of 16 reviews

Latest reviews (16)

R

Rachel

24 Jul 2024 - 25 Jul 2024
reviewed on expedia

5 out of 5 stars

Should be more accessible parking
F

Fred

6 Jun 2024 - 11 Jun 2024
reviewed on expedia

4 out of 5 stars

Room and hotel was very clean. Breakfast was very good. Relatively convenient. Only downside was parking at night.
D

Darryl

9 Jun 2024 - 10 Jun 2024
reviewed on hcom

5 out of 5 stars

Open late and great service. Very friendly and helpful for a tired traveller.
G

Gordon

29 Dec 2023 - 30 Dec 2023
reviewed on hcom

4 out of 5 stars

The room and facilities were very nice and clean and the service was good. During the night at around 2 pm young adults were racing around the parking and screaming and yelling for over an hour disturbing our sleep. Night person said he didn't hear anything.
V

Valencia

24 Oct 2023 - 27 Oct 2023
reviewed on expedia

4 out of 5 stars

When checking in we explained that my boyfriend was in town for major surgery at the Comox Hospital and requested a room close to the elevator. We were given a room on the ground floor that was easily accessible. We were pleased with this until the next day; the room was at the back across the alley from a construction site. It was noisy all day and not at all restful. The day of the operation I arrived back at the hotel at 8:30 in the evening and could not find a parking spot. I pulled into the check-in zone and went to speak to the desk clerk. I was told that there was a tournament in progress and they took up all the parking but it would be done around 9:30. I was offered no alternative (or apology). When I asked for an alternative, the desk clerk asked if I had checked the side for parking; there was no parking at the side. I felt like I was just expected to come back in a hour. I was exhausted and extremely disappointed with this situation.
G

Gary

30 Jul 2023 - 31 Jul 2023
reviewed on hcom

5 out of 5 stars

After an early start and a long day travelling, the close proximity of The Westerly to the ferry port at Little River, Comox, was a welcome relief. Quite easy to find, following the main roads out of Little River and joining up with highway 19A into Courtenay. After passing over the river bridge, a short distance to a right hand turn-off into Riverside Lane and the hotel car park entrance is a short entrance off to your left. Check in was very efficient and the lady on reception was welcoming and helpful. The restaurant located in the hotel only serves breakfast, which was a good mix of hot and cold buffet style food choices, all self service. Adjoining the hotel complex is the Flying Canoe West Coast Pub, which serves traditional pub favourites like burgers, wood-fired pizzas & wings, plus beer! We would definitely stay here again.
P

Patricia

17 Jun 2023 - 18 Jun 2023
reviewed on expedia

4 out of 5 stars

Check in was quick and easy. Room is clean and comfy. Convenient parking and lots of food options close by.
P

Paige

31 Mar 2023 - 1 Apr 2023
reviewed on expedia

3 out of 5 stars

No parking when I got back to the property at 9:30 Friday night. Big groups of rowdy young people. When I finally found a parking spot at the back of the building. I felt unsafe as a woman alone. Arrived to my vehicle in the morning with beer cans everywhere.
C

Carla

29 Mar 2023 - 30 Mar 2023
reviewed on expedia

4 out of 5 stars

This property is lovely. Lots of indigenous art. Beds were comfy, rooms clean. Lots of dining options right nearby. Wood fire pizza from the flying canoe (attached) was great and a $5 coupon slid under our door. Staff was friendly. Rooms were clean. Breakfast was great with sunny room.
R

Richard

8 Aug 2022 - 9 Aug 2022
reviewed on expedia

4 out of 5 stars

Nice hotel overall, and the breakfast is very much better than we've normally seen in Best Western properties. However, it's a bit tricky to find the reception area. No signage on that part of the set-up; and the photo that's shown to the left, is where we thought we'd find reception. Not so: it's on the other side of the parking area where there's no signage and the building does NOT look like a BW property. I'm hoping the hotel will fix this issue!
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