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Holiday Inn Express and Suites Courtenay Comox, an IHG Hotel

2 1/2 star rated hotel
9.2/10 Wonderful
(421 verified Hotels.com guest reviews)
See real reviews (13)

generated by AI based on family reviews

Overview

The Holiday Inn Express and Suites Courtenay Comox is a highly-rated, modern hotel praised for its spacious, clean rooms and friendly, helpful staff. Guests appreciate the convenient location, easy access to the airport and shopping areas, and the comprehensive hot and cold breakfast options. While the hotel is new, some minor issues have been reported regarding front desk efficiency and receipt delivery. Parking is available but the layout may not be ideal for all vehicle sizes.

About the hotel

Nearby attractions

Holiday Inn Express and Suites Courtenay Comox, an IHG Hotel is located in Courtenay. Courtenay and District Museum and Paleontology Centre and Comox Air Force Museum are cultural highlights, and some of the area's attractions include Courtenay and District Memorial Outdoor Pool and Seal Bay Nature Park.

Popular amenities

Parking

Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 50+ Mbps

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily

Guest services

24-hour front desk
Daily housekeeping

Accessibility

2 on-site accessible parking spaces
Elevator
Elevator door width (inches): 36
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 36

Things to do

24-hour fitness center
Indoor pool
Playground

Conveniences

Elevator

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express and Suites Courtenay Comox, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

13 reviews

Review data

5 star reviews

85%

4 star reviews

8%

3 star reviews

8%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express and Suites Courtenay Comox, an IHG Hotel

Showing 1 - 10 of 13 reviews

Latest reviews (13)

J

James

26 Jul 2024 - 27 Jul 2024
reviewed on expedia

5 out of 5 stars

Nice newer hotel Very clean Lots. Of parking
M

Melissa

7 Jun 2024 - 8 Jun 2024
reviewed on expedia

5 out of 5 stars

Good location for getting to the airport.
G

Gail

28 Mar 2024 - 29 Mar 2024
reviewed on expedia

5 out of 5 stars

I always stay at this hotel when travelling through the area for work. Very clean, breakfast included, spacious rooms, it checks all the boxes. The room I checked into had not been cleaned, returned to the front desk and was immediately given a new one with profuse apologies. I could not get the tv to work due to password issue, asked for it to be fixed while I was out picking up dinner and all taken care of upon my return. I’ll be back, of course.
F

Franc

26 Mar 2024 - 27 Mar 2024
reviewed on orbitz

5 out of 5 stars

Great hotel Close to airport and shopping
B

Brian and Laurette

24 Feb 2024 - 25 Feb 2024
reviewed on expedia

5 out of 5 stars

New and layout in rooms is perfect for travellers!
C

Craig

9 Jan 2024 - 10 Jan 2024
reviewed on expedia

5 out of 5 stars

This is the second time we've stayed here and we'll stay again. The property is brand new and spotless. The staff friendly and helpful, and the breakfast had many hot options as well as fresh fruit, healthy cereals, fresh dairy, and plenty of beverages. Parking is well-lit and safe. Convenient location close to airport and city. (also a small gym and swimming pool on-site. We haven't used those but nice to have the option).
B

Barton

4 Dec 2023 - 5 Dec 2023
reviewed on expedia

5 out of 5 stars

Nice and modern, clean spacious rooms. Staff was most helpful. Close to airport and shopping
P

Petra

8 Nov 2023 - 12 Nov 2023
reviewed on expedia

4 out of 5 stars

The property has been open a month. It is clean, a decent size parking lot in front, five to seven EV charger parking spots at rear. Local bus cost two dollars to Comox airport car rental.(Only National is open until 12:30 AM) The property location is handy. Easy to locate from Airbase and Civilian airport. Close to College and Aquatic Centre, Superstore-Gas and multi-store strip parking lot. I stayed five nights, arriving after 12am flight arrival. The front entrance was locked. Something I appreciated. Safety first. Check in - check out easy. Reception friendly all the time. My only beef is the breakfast. The same sausages, egg and beans daily. Catering teams and busy periods may require more preparation - including Frosted Flakes. The staff were friendly and worked together collecting dirty dishes and swapping coffee canisters. The reception area was a comfortable warm dry place to pass time before departing to airport.
v

vivienne

29 Sept 2023 - 2 Oct 2023
reviewed on expedia

5 out of 5 stars

beautiful new property with huge rooms. comfy king size bed, large shower. lovely blonde lady supervised massive hot breakfast with make your own pancake machine. scrambled eggs, sausage (pork and turkey), baked beans, cheese omelettes, yogurt, fresh fruit, toaster, cereal, oatmeal and milk, muffins and coffee juice and tea. small canteen to buy pop and snacks. forgot toothpaste and was supplied with a small tube at the front desk. elevators need room key card activation for access to upper floors and electricity in the rooms. friendly and professional staff. with “ihg membership”, comes the option for a late check out if available, so with our later flight this was very helpful.
F

Frank

12 Sept 2023 - 13 Sept 2023
reviewed on hcom

3 out of 5 stars

brand new so super clean - good breakfast - easy parking - good location - just front desk staff slow and confused - new as well I guess - never did get the email with my receipt - checking in was painful even though all prepaid here on this site
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