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The Cliffe

2 1/2 star rated hotel
9.6/10 Exceptional
(56 verified Hotels.com guest reviews)
See real reviews (12)

generated by AI based on family reviews

Overview

The Cliffe hotel is undergoing renovations, which may affect the overall experience. While some guests found the rooms comfortable and modern, with a handy kitchenette, others noted ongoing work, including heavy machinery noise and an untidy parking lot with discarded items. Despite the renovations, guests appreciate the friendly staff and convenient location. Note that breakfast is not provided, contrary to some online information, and housekeeping may be inconsistent.

Guest highlights

Friendly and helpful staff
Convenient location
Comfortable and modern rooms

About the hotel

Nearby attractions

The Cliffe is located in Courtenay. Crown Isle Resort and Golf Community and Blue Moon Winery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Courtenay and District Museum and Paleontology Centre and Courtenay and District Memorial Outdoor Pool.

Popular amenities

Parking

Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 50+ Mbps

Guest services

Daily housekeeping
Front desk (limited hours)
Laundry facilities

Accessibility

This property does not have elevators

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for The Cliffe
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

58%

4 star reviews

17%

3 star reviews

17%

2 star reviews

0%

1 star reviews

8%

We have selected a sample of reviews which reflect what travellers have said about The Cliffe

Showing 1 - 10 of 12 reviews

Latest reviews (12)

M

Mark

19 Oct 2024 - 20 Oct 2024
reviewed on hcom

5 out of 5 stars

Convenient location, property was clean and nice. Motel style rooms near a busy road so there is a bit of noise but nothing excessive. The front desk staff was really great, he was very friendly, gave a little tour and was just very helpful. I travel a lot and he was one of the best check in staff I have ever had.
L

Lisbeth

24 Jul 2024 - 25 Jul 2024
reviewed on expedia

5 out of 5 stars

The room was very nice and clean, newly renovated. The staff was super friendly and good location for us. They are still renovating the property, driveway and parking area but once it's complete, it should look great!
M

Margaret

12 Jul 2024 - 14 Jul 2024
reviewed on hcom

5 out of 5 stars

Very comfortable. Easy walking to local restaurants and parks. Quiet and easy parking. They are renovating but don't let that put you off. Overall very pleased.
A

Alexander

6 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

It was very convenient for what we needed as far as location to the airport
C

Colin

4 Jul 2024 - 7 Jul 2024
reviewed on expedia

3 out of 5 stars

Property was still going through renovations inside the rooms as well as the outside parking area, landscape and pool. Understandably, there are considerations for this but heavy machinery from morning till late afternoon was difficult as a customer.
M

Mark

28 Jun 2024 - 29 Jun 2024
reviewed on expedia

5 out of 5 stars

The Cliffe has been under extensive renovation...equipment and workers in parking lot, pool unavailable. Also, there is no breakfast (this was incorrect online). The room was not large, however it was all new and modern. The king bed was very comfortable. The staff are very friendly. We would definitely stay there again, and recommend to friends!
J

Joyce

27 Apr 2024 - 1 May 2024
reviewed on expedia

5 out of 5 stars

Quite easy parking, shopping and much more.
C

Cindy

3 Apr 2024 - 10 Apr 2024
reviewed on expedia

4 out of 5 stars

This is an older hotel that’s been updated. Some of the updates are very nice and the kitchenette was handy to have. The kitchenette didn’t have any supplies but when we asked, a package was delivered. The housekeeping was short staffed-we found that out after numerous days of taking out our own trash & getting supplies from the cleaning cart. Our room was cleaned 1 of the 7 nights we stayed. After requests & complaints there was a box of chocolates & a small accommodation on our room charge. We were able to check in late when our flight got in. Central location, easy to get places. Nice restaurant in the same lot.
N

Nita

10 Apr 2024 - 11 Apr 2024
reviewed on orbitz

5 out of 5 stars

Manny was excellent, he efficiently checked us in and walked us to our room. We had one request and he fulfilled it immediately! Very personable. The property is being renovated nicely and is an excellent option when travelling thru Courtney, it will be our first choice.
B

Bradley

23 Feb 2024 - 24 Feb 2024
reviewed on expedia

4 out of 5 stars

Will be nice once renovations are complete. Lot of garbage and old funiture in the parking lots.
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