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Fairmont Vancouver Airport - Gold Experience

4 1/2 star rated hotel
9.8/10 Exceptional
(124 verified Hotels.com guest reviews)
See real reviews (11)

generated by AI based on family reviews

Overview

The Fairmont Vancouver Airport - Gold Experience receives overwhelmingly positive feedback, particularly praising its exceptionally convenient location within the airport, described by guests as being within walking distance of the gates. Many appreciate the friendly and welcoming staff, luxurious rooms, and the added convenience of amenities like a telescope in the rooms for plane spotting. The Gold Experience floor is mentioned for its high-quality service, including evening appetizers and desserts, and an early breakfast. However, some note that Gold floor staffing isn't 24/7, and check-in communication could be improved.

Guest highlights

Exceptionally convenient airport location (walking distance to gates)
Friendly and welcoming staff
Luxurious rooms and amenities (telescope for plane spotting)
High-quality Gold Experience (evening snacks, early breakfast)

About the hotel

Nearby attractions

Located in Richmond, Fairmont Vancouver Airport - Gold Experience is connected to the airport. Canada Place Cruise Ship Terminal and Vancouver Waterfront are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park. Looking to enjoy an event or a game? See what's going on at BC Place Stadium or Rogers Arena. Spend some time exploring the area's activities, including skiing and outlet shopping.

Popular amenities

Parking

Electric car charging station on site
Self parking on site (CAD 28.50 per day)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 25+ Mbps

Food and drink

1 bar
1 restaurant
24-hour room service
Breakfast available for a fee
Coffee/tea in common area(s)

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Facials
Hydrotherapy
Manicures and pedicures
Massage/treatment rooms
Massages
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Children's pool
Free bicycle rentals
Full-service spa
Indoor pool
Sauna
Spa tub

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

More

Comprehensive recycling policy
Designated smoking areas
Renovated entire property - April 2019
Romance packages available
Vegan dining options
Vegetarian dining options
map

Reviews that mention...

Hotel Reviews

for Fairmont Vancouver Airport - Gold Experience
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

73%

4 star reviews

27%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Fairmont Vancouver Airport - Gold Experience

Showing 1 - 10 of 11 reviews

Latest reviews (11)

J

Jasmin

18 Jun 2024 - 19 Jun 2024
reviewed on expedia

5 out of 5 stars

Loved our stay at the Fairmont. All staff were extremely friendly and welcoming. We stayed with our dog prior to flying to Europe and couldn't have picked a better place. We will definitely return.
E

Evelynn

18 Apr 2024 - 19 Apr 2024
reviewed on hcom

4 out of 5 stars

The Fairmont Gold experience always sets high standards, and mainly the Fairmont hotels meet them. The only problem with this Fairmont was that although it is literally in the middle of the airport, the Gold floor was not staffed around the clock. Given the level of service that is promised, the staff should be available at least an hour after the last flight into the airport or an hour before the airport's first flight of the day. When it is staffed, the Gold floor was quite helpful.
P

Parinya

9 Apr 2024 - 10 Apr 2024
reviewed on hcom

5 out of 5 stars

We stayed at the hotel for a night, it was a wonderful stay! Normally, I am a fan of Marriott hotels. But this time, we see that this hotel is located in the airport and is suits well to our plan, so we didn’t expect much from the hotel. however, it turns out that the services of the staff, and the quality of the room surprised us! This actually help elevates Accor over Bonvoy. Since the hotel is located in the airport, they provide a telescope in the room which we can use to spot airplanes. Overall, it’s a very good hotel, I would recommend this hotel to all of my friends and family. Fantastic!
A

Ahmed

25 Dec 2023 - 26 Dec 2023
reviewed on expedia

5 out of 5 stars

Very convenient location, Walking distance from the airport gates . Friendly staff , good facilities and rooms .
J

JG Ritchie

11 Nov 2023 - 12 Nov 2023
reviewed on hcom

4 out of 5 stars

The Gold experience was great but expensive. I don’t recall when booking that I chose this pricey option. Maybe it’s all I was offered. I use this hotel often and have never had a person on the check in desk who speaks good English. It makes checking in hard f after a trans Atlantic flight when it’s 05;00 for me but 20;00 in Vancouver,
T

Terry

2 Jul 2023 - 3 Jul 2023
reviewed on orbitz

5 out of 5 stars

We sure enjoy this time to relax before an early flight.
K

Karolina

13 Jun 2023 - 14 Jun 2023
reviewed on orbitz

4 out of 5 stars

Nice hotel, very handy for flights, shopping etc
J

Jody Denecola

13 May 2023 - 14 May 2023
reviewed on orbitz

5 out of 5 stars

a hotel at the airport is the most brilliant idea ever!
M

Michael

28 Jan 2023 - 29 Jan 2023
reviewed on orbitz

5 out of 5 stars

We had early flight out of Vancouver and stayed at this Fairmont. What a lovely surprise! Just an escalator above departures, it was an oasis of loveliness. Porter came out to help with bags, fast efficient check in despite there being a line and a gorgeous, luxurious room. Room came with telescope so you could watch planes land and take off. We stayed on 14th floor-the gold experience. This area came with a large open lounge that served heavy appetizers and desserts at night and an ample breakfast that started at 6 am. 10/10
C

Chris

15 Nov 2022 - 16 Nov 2022
reviewed on orbitz

5 out of 5 stars

First time at this hotel and it was great. We thought that since it close to the airport you might thinknit would be loud. Nothing, it was great. The rooms were nice and clean and the bar was fully stoked til.10pm. Will be coming back again.
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