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Hotel Biltmore Guatemala

3 1/2 star rated hotel
9/10 Excellent
(1002 verified Hotels.com guest reviews)
See real reviews (16)

generated by AI based on family reviews

Overview

The Hotel Biltmore Guatemala is praised for its convenient location, being just a short 5-10 minute drive from the airport, making it a practical choice for travellers. Guests consistently highlight the helpful and friendly staff, often mentioning their assistance with check-in, booking taxis, and luggage storage. The hotel is also described as clean and comfortable, with some rooms featuring noise-cancelling windows. While many appreciate its proximity to the airport, some reviewers note the absence of an airport shuttle service and point out that some rooms haven't undergone recent renovations. The hotel shares a building with the Westin Camino Real Hotel, allowing guests access to amenities like a bar and pool (charges may apply).

Guest highlights

Helpful and friendly staff
Convenient location near the airport
Clean and comfortable rooms

About the hotel

This smoke-free hotel features a 24-hour fitness center, a business center, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a computer station are onsite. Housekeeping is available once per stay.

Nearby attractions

Located in Zona 10 neighborhood, Hotel Biltmore Guatemala is connected to the convention center. Plaza Fontabella Shopping Center and Oakland Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit La Aurora Zoo. El Obelisco and Embassy of Canada are two other places to visit that come recommended.

Popular amenities

Parking

Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Continental breakfast available for a fee weekdays 6:00 AM–10:00 AM: USD 10 per person

Guest services

Dry cleaning service
Front desk (limited hours)
Housekeeping (once per stay)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

24-hour fitness center
Access to nearby health club
Shopping

Conveniences

ATM/banking services
Elevator
Front-desk safe

More

Communal living room
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hotel Biltmore Guatemala
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

16 reviews

Review data

5 star reviews

62%

4 star reviews

25%

3 star reviews

12%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Hotel Biltmore Guatemala

Showing 1 - 10 of 16 reviews

Latest reviews (16)

R

Rebecca

3 Jul 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

Checked in super late and had to leave early the next morning. Staff was able to get us checked in fast so we could go to sleep and also helped us book a taxi super early the next morning.
I

Israel

27 Jun 2024 - 29 Jun 2024
reviewed on expedia

5 out of 5 stars

The staff are very helpful and everything is close for you if want to walk around. At the time we stay it was raining and we didn't have umbrellas and they provides us some. My kids and I we feel like home and we always love to come back. We usually stay 2 days before we come back to our home because is very convenient to get to the airport so we don't have to deal with traffic. Thank you for such a wonderful service and staff.
M

Marlene

31 May 2024 - 1 Jun 2024
reviewed on expedia

5 out of 5 stars

Hotel is close to the airport, safe, friendly, beds comfortables. I like this Hotel
J

John

27 Mar 2024 - 28 Mar 2024
reviewed on hcom

4 out of 5 stars

Convenient hotel very close to the airport obviously had a recent reface, but the Plumbing could run better
I

Ivett

18 Apr 2024 - 19 Apr 2024
reviewed on expedia

5 out of 5 stars

Managed to stay here for only a few hours before I catch my flight back to the US but overall seem really pretty. I wish I had a chance to enjoy the pool.
S

Sandra

14 Apr 2024 - 17 Apr 2024
reviewed on expedia

4 out of 5 stars

There are some rooms that have new windows and they are noise canceling but I had one that was still not renovated, so you may want to ask for a renovated room. All and all it is a very clean and good hotel for a work traveler
J

JESUS

25 Mar 2024 - 29 Mar 2024
reviewed on hcom

5 out of 5 stars

This hotel is located in a very quite and safe area of the city named Zona 10, neighborhood supermarkets, malls, restaurants are steps away from the hotel, plenty of trees in the area as well as birds and nice flowers, colonial area of the city is 10 minutes drive from the hotel as well as the airport. I enjoyed walking around the area and also taking the rapid system bus named METRO which is not that far walking distant from the hotel. The area is not noisy. Breakfast at the hotel is good. Merialy the receptionist very professional. This hotel is very clean inside. ESTE HOTEL ESTA UBICADO EN ZONA 10 que es una de las mas tranquilas y lindas de la ciudad, hay mini mercados, malles, restaurantes a pasos del hotel y en la zona se respira aire puro muchos arboles y aves y a pasos del hotel se localiza una hermosa avenida llena de arboles la que me inspiro a caminarla temprano en las mañanas hasta la zona colonial de la ciudad ( zona 1 ) La zona no es ruidosa, a pocas cuadras del hotel hay una parada de buses metro-rapidos. Merialy la recepcionista muy profesional. Este hotel motiva a repetir una visita a la Ciudad de Guatemala
L

Luci

10 Mar 2024 - 12 Mar 2024
reviewed on hcom

5 out of 5 stars

This hotel was amazing. Very clean everywhere you turn around and staff was really polite. Walking distance stores. The airport it's literally 5-10 mins without traffic. Loved my stay there.
M

Mayra

4 Nov 2023 - 5 Nov 2023
reviewed on expedia

4 out of 5 stars

Enjoyed location close to airport. Parking was difficult due to private events at hotel.
M

Maïka

24 Aug 2023 - 25 Aug 2023
reviewed on expedia

4 out of 5 stars

A good, confy and clean hôtel. Perfect for the night before our flight
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