Suites Terraza Imperial

Suites Terraza Imperial leaves very little to be criticized. The hotel and its rooms are clean, secure, and quiet. The kitchenettes are well stocked with kitchen appliances, dishes, utensils. The bathrooms are pleasant and well updated. The staff is courteous, attentive, and professional. Room cleaning is handled reliably and well regardless of when the Do Not Disturb sign is taken down or put up. The hotel is located within a few minutes of a major shopping center (grocery store included), on foot, and it is less than ten minutes from the airport by car. If anything must be criticized as less than perfectly ideal, or at least as an FYI for prospective visitors: - basically no English is spoken here. You may have no reason to need special interaction with the staff, as things went very smoothly for me during my one-week stay from check-in to checkout. But this is still worth noting if you have no Spanish at all. - one cockroach was spotted in my room, so there were probably more. This may be standard in Guatemala, I don't know, but I wouldn't have expected it based on the otherwise high quality of the facility. - there is no room service, and nothing more than water and beer for purchase at the front desk. With the restaurants nearby and the availability of services like Uber Eats, this is no problem at all, but still worth noting. - the water pressure and temperature of the (very nice) shower is highly variable. Expect frequent hot/cold adjustments!

Aproximadamente to airport

Like the pictures bbut overall the quietness of the area I was surprised I was near the airport and I did not hear anything

Super location near the airport with lots of restaurants and shopping close. Room was very clean with a comfortable bed and nice hot water in the modern bathroom. The 52 inch TV had cable channels but wasn’t connected to the internet to stream. The fridge was nice to have but only the freezer worked. Okay WiFi speed around 30 mg downloads.

I reserved for one night for my husband to stay a day before picking me up from the airport. I choose it for airport distance and because the pictures liked nice. He liked it, six days later we stayed there again. Very clean, comfortable and the recepción people are very nice and helpful. They arranged our Uber. Will definitely continue staying there on all future trips.

Excellent place to stay! Very convenient and close to the airport!! Love the staff and everything.

The place was actually really nice. Very good location, close to the airport and easy to get to. The room was very clean and even though we didn't use the little kitchen it was good to have it just in case. I will say though I did not like at all that they deactivated my key access before my check out time was up and when I went to the front desk to ask about it they told me someone will come up to my room to let me in and get my belonging for check out time. I felt like I was being "kicked out" for some reason and even though the lady at the front desk was "nice" enough to give me an explanation that made no sense to me I strongly believe that OUTSTANDING GUESTS like ourselves should not be treated like that. I honestly felt very weird about. We have been in 26 countries around the world and this place is the only one that we have had happened to us. Check out time was at 13:00 and I was trying to get to my room at 12:45 to grab my stuff and do the check out when I realized they had deactivated my key access. NOT COOL at all. I would probably not stay there again for that reason along.

I love the place very closed to the airport

The apartment was very spacious and had a fully-equipped kitchenette, making it possible to have a home-made breakfast or a late-night hot meal without leaving the hotel. The Eco-filter feature ensures abundant drinking water supply. The hotel staff is friendly but does not help with tourism arrangements. However, with many travel agencies within walking distance of the hotel, that is not an issue. Overall, the hotel has very good security measures, good environment and very spacious and comfy room for adequate rest.

The property was excellent, and since I’m an avid traveller, the experience I had in this hotel was amazing.