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The Westin Camino Real, Guatemala

4 1/2 star rated hotel
9/10 Excellent
(876 verified Hotels.com guest reviews)
See real reviews (12)

generated by AI based on family reviews

Overview

The Westin Camino Real, Guatemala is a highly-rated hotel that offers guests a convenient location near the airport, making it ideal for travellers. Many reviewers praise the exceptional service provided by the staff, highlighting their friendliness and helpfulness. The hotel's amenities, including a pool and on-site dining options, also receive positive comments. However, some guests have noted concerns regarding parking, and the availability of drinks may be limited.

Guest highlights

Excellent service from staff
Convenient location near the airport
Onsite dining options
Upscale pool area

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

Located in Zona 10 neighborhood, The Westin Camino Real, Guatemala is connected to the convention center. Plaza Fontabella Shopping Center and Oakland Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit La Aurora Zoo. Parque Las Américas and National Museum of Archaeology and Ethnology are two other places to visit that come recommended.

Popular amenities

Parking

Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
24-hour room service
Coffee/tea in common area(s)
Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 20 for adults and USD 15 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Wedding services

Accessibility

2 on-site accessible parking spaces
Assistive listening devices in meeting rooms
Braille signage
Elevator
Elevator door width (inches): 39
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stairway handrail height (inches): 39
Toilet grab bar height (inches): 29
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 43
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

Art gallery
Fitness center
Outdoor pool
Outdoor tennis court
Racquetball/squash
Sauna
Shopping
Steam room

Outdoor

Terrace

Conveniences

ATM/banking services
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for The Westin Camino Real, Guatemala
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

50%

4 star reviews

17%

3 star reviews

25%

2 star reviews

0%

1 star reviews

8%

We have selected a sample of reviews which reflect what travellers have said about The Westin Camino Real, Guatemala

Showing 1 - 10 of 12 reviews

Latest reviews (12)

S

Sonia

12 Apr 2024 - 15 Apr 2024
reviewed on expedia

3 out of 5 stars

The location is next to a casino and bars. Very noisy on The weekend. The staff at the front desk were not friendly and they took too long to give us the room. Parking is another issue. Being such a recognized hotel chain should have a better parking service. The ticket control system is poor and also the people at front are not doing a good job activating the paper cards they use for parking. We have to go back twice to get the ticket validated to be able to get out of the parking facility, still did not worked. The guy at the door ended up opening the gate so we can get out. Horrible! this happens all the time we were exiting the parking lot. Never go back tho this hotel!
C

Charlie

10 Mar 2024 - 11 Mar 2024
reviewed on expedia

5 out of 5 stars

The service was five star. Food good but not exceptional. We would stay here again for the service, proximity to airport, pool and onsite dining.
J

Javier

21 Nov 2023 - 26 Nov 2023
reviewed on expedia

4 out of 5 stars

It was a nice hotel, my only concern was parking it was not easy even though you say you are staying at the hotel, it was not easy, and parking persons who mange parking they somehow just tell you there is no parking go around the corner it was not easy.
C

Claudia

24 Jul 2023 - 28 Jul 2023
reviewed on hcom

5 out of 5 stars

Beautiful hotel and friendly helpful staff. Location is ideal for business as well the distance from the airport.
D

Diego

1 Jun 2023 - 3 Jun 2023
reviewed on travelocity

4 out of 5 stars

Great place to relax close to the airport and makes it easy to move. Close to nice restaurants including Cayala.
P

Peter

28 Feb 2023 - 1 Mar 2023
reviewed on hcom

5 out of 5 stars

We stayed in Guatemala City for an afternoon before early flight out after a week long trip to Antigua and Lake Atitlan. Whereas we stayed in locally-owned places there, we stayed in the Westin for convenience sake. It was well worth the stop. We ubered to 2 nice spots and then returned to the Westin's delightful hot tub afterwards. Beds and bathroom were top class.
C

Charles

11 Jan 2023 - 12 Jan 2023
reviewed on travelocity

3 out of 5 stars

This is clearly one of the best properties in the city. The only issues I had were that there is no bar open until late afternoon (drinks are available in the dining room), the casino won’t serve you a drink unless you’re at a gaming table and for some reason they did not authorize incidentals upon check-in-something I’ve never experienced as an adult? We ended up going off-property for post-flight food and beverage.
J

Javier

Invalid Date - Invalid Date
reviewed on travelocity

1 out of 5 stars

Hotel is to old, front desk people do not welcome you, they charged to my Debit card $54.00 never got my money back. I liked the pool , Hotel is close to the airport .. Last time I use Expedía and the Hotel…..
J

James

19 Nov 2022 - 20 Nov 2022
reviewed on travelocity

5 out of 5 stars

Great property really convenient to airport
J

James

15 May 2022 - 19 May 2022
reviewed on travelocity

5 out of 5 stars

Great hotel close to the airport.
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