Pride Plaza Hotel Aerocity New Delhi

I requested to take off the fare for my 2nd-day breakfast and I had a midnight flight and would not be available due to early checkout. Neither hotels.com, not Pride Plaza listened and honored my request. I was sent back and forth for the refund. I am a long-standing hotels.com customer and this was very disappointing.

The only good part is location, close to airport and decent dining options. Otherwise, the property send really old and average. The AC does not work in hallways, and the plywood is scratched and worn out at many places in the room. I would not stay if not close.to airport and like just get some shut eye.

Great place for a stay close to the airport. The airport taxi is a bit expensive though

My flight delayed and I arrived past mid night. Sadly no where near a 5 Star hotel. The rooms were smelling of beach, stains on bed sheet. Unkempt hall ways, noisy doors…, it was supposed to be non smoking, but there were remenants of smoke..

This is an airport hotel and should only been used if you need short transportation to the airport.

Location is convenient otherwise it does not qualify to be in aerocity. Description says self park but they forced valet parking and too much delay in car pickup. Coffee maker was so dirty like it has been washed for months. Replacing took much longer than a hotel of this category should take.

Service was exceptional, seamless pick up from the airport and check in. Felt very welcome and facilities excellent

Booked the hotel for an overnight stay to take an early morning flight out of New Delhi Airport. Check-in was cumbersome as I had to explain what all I had added extras to my booking . Perhaps gap in communication between Expedia/Hotels.com to the Hotel Reception. Had booked buffet dinner which was great and I would recommend eveyone to book this during their stay. A small hitch was finding a housefly sitting on a lovely pastry which was promptly removed by staff when we alerted them. Breakfast was standard with various options a must addition if you are taking an early morning flight . Conceirge service was flawless both delivery of our bags to room.and back out to the car for transfer to airport. There is a airport tra sfer included in your booking but make sure you promt the reception staff as sometime this could be missed. Overall bathroom in room needs a bit of cleaning but room was fine with comfortable beds and linens.

Incredible facilities and helpful, respectful and attentive staff !! room is amazing! bathtub and shower incredible! buffet breakfast is literally the size of a small room of delicious fresh choices! only 10 min from airport! very convenient and highly recommended and great value. 5 star!!!

Perfect for layovers in Delhi, 15 min from airport and very good breakfast:)