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Novotel New Delhi Aerocity Hotel

4 star rated hotel
8.2/10 Very Good
(1004 verified Hotels.com guest reviews)
See real reviews (49)

generated by AI based on family reviews

Overview

The Novotel New Delhi Aerocity Hotel is a popular choice for travellers due to its convenient location near the airport. Guests frequently praise the hotel's cleanliness, comfortable rooms, and the friendly, helpful staff. The breakfast is often cited as a highlight, and the hotel's amenities, including a pool and gym, are also appreciated. However, some guests have noted that the hotel's transport services to/from the airport can be expensive. Additionally, some inconsistencies in service and check-in times have been mentioned in reviews.

Guest highlights

Clean and comfortable rooms
Helpful staff
Good breakfast
Convenient location near the airport

About the hotel

A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

Located in Aerocity neighborhood, Novotel New Delhi Aerocity Hotel is connected to a rail/subway station. Rashtrapati Bhavan and India Gate are notable landmarks, and travelers looking to shop may want to visit Worldmark and DLF Promenade Vasant Kunj. DLF Emporio Vasant Kunj and Ambience Mall are two other places to visit that come recommended. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Free secured, covered self parking on site
Free secured, covered valet parking on site

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Coffee/tea in common area(s)
Full breakfast available for a fee weekdays 6:30 AM–10:30 AM: INR 800-999 for adults and INR 0-0 for children

Spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - Swedish
Massage - Thai
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Accessible airport shuttle
Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Sign language-capable staff
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs available on site

Things to do

Children's pool
Fitness center
Full-service spa
Lifeguards on site
Outdoor pool
Steam room

Outdoor

Garden
Lifeguards on site
Pool sun loungers
Pool umbrellas

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Novotel New Delhi Aerocity Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

49 reviews

Review data

5 star reviews

61%

4 star reviews

24%

3 star reviews

6%

2 star reviews

6%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Novotel New Delhi Aerocity Hotel

Showing 1 - 10 of 49 reviews

Latest reviews (49)

R

Renate

15 Oct 2024 - 17 Oct 2024
reviewed on hcom

5 out of 5 stars

Everything was perfect. The location near to the airport is very good if you stay just for 1 day.
A

Alka

7 Sept 2024 - 8 Sept 2024
reviewed on hcom

2 out of 5 stars

The hotel tries to cheat. It took payment for the taxi service to and from the airport saying we cannot book until the payment is done, and then charged the guest also taking advantage of the fact that generally we do not cross check from our guests or clients. When they do not book the taxi before payment, why would they charge. Also, the payment received by them on booking was also confirmed by them. Upon pointing out the double payment, they just messaged after 4 phone calls( which they never cared to answer) that it would be returned in 10 WORKING DAYS! It seems this is a norm and they do it always and make money in 80-90% of the cases as they were not apologetic and never bothered to call back! They also had no explanation!
T

Tanya

25 Jul 2024 - 26 Jul 2024
reviewed on expedia

5 out of 5 stars

Staff and property were outstanding-- excellent hotel that really helped us out when we were in the midst of travel challenges. Highly recommend!
S

Sriram

29 Jul 2024 - 30 Jul 2024
reviewed on expedia

5 out of 5 stars

Perfect for a layover.
S

Sebastian

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

4 out of 5 stars

Just what you want from an airport hotel: quiet, and efficient but friendly service. The staff are very helpful without being intrusive.
G

Gautam

16 Jul 2024 - 17 Jul 2024
reviewed on expedia

5 out of 5 stars

I have stayed at a couple places near the airport, I liked this hotel as I went with a negative attitude that the hotel would not be great, I was surprised with the property condition and comfort. I will recommend Novotel Aerocity
A

Adesegun

5 Jul 2024 - 6 Jul 2024
reviewed on orbitz

4 out of 5 stars

We stayed at this hotel for one night in preparation for our flight. It is a nice hotel located close to the airport. It is most suitable for business or airport than for pure leisure.
V

VINEET

11 Jun 2024 - 12 Jun 2024
reviewed on expedia

4 out of 5 stars

Safe and convenient location. Close to airport.
T

TASHI

29 Apr 2024 - 30 Apr 2024
reviewed on expedia

5 out of 5 stars

Had to make changes to dates due to flight cancellations which they did and am much appreciated. Hotel / rooms was clean.
I

Iqbal

18 Apr 2024 - 19 Apr 2024
reviewed on expedia

5 out of 5 stars

Got a pick up from the airport late at night. Very efficient. When arrived at hotel check in staff where very good. Got a good night's sleep in a large comfortable twin room. Got a late dinner at 1am through room service. Was very tasty. Got breakfast too and could not fault. Will be staying again before I fly back to the UK.
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