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ibis New Delhi Aerocity Hotel

3 star rated hotel
7.2/10
(1013 verified Hotels.com guest reviews)
See real reviews (65)

generated by AI based on family reviews

Overview

The ibis New Delhi Aerocity Hotel is well-regarded for its convenient location near Delhi Airport, making it a practical choice for travellers with short layovers or early flights. Guests appreciate the proximity to the airport, often noting it as a key advantage. While some find the rooms small, many praise their cleanliness and comfort, along with the quality of the breakfast buffet. However, several reviews mention issues with the airport shuttle service, which has been criticised for being expensive, and inconsistent in availability. There are also reports of inconsistent service, with some highlighting friendly, helpful staff, and others describing negative experiences with unfriendly or unresponsive staff.

Guest highlights

Close proximity to Delhi Airport
Clean and comfortable rooms
Good breakfast buffet

About the hotel

Nearby attractions

Located near a boardwalk/promenade, ibis New Delhi Aerocity Hotel is in Aerocity neighborhood and is connected to a shopping center. Swaminarayan Akshardham Temple and Qutub Minar are local landmarks, and the area's natural beauty can be seen at Hauz Khas Complex and Leisure Valley. Looking to enjoy an event or a game while in town? See what's happening at Thyagaraj Sports Complex or Talkatora Stadium.

Popular amenities

Parking

Free secured, covered self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 5 AM–noon: INR 599 for adults and INR 599 for children
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

Things to do

Designer stores
Outdoor pool
Shopping mall

Outdoor

Pool sun loungers
Pool umbrellas

Conveniences

ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Couples dining
Designated smoking areas
Romance packages available
TV in lobby
map

Reviews that mention...

Hotel Reviews

for ibis New Delhi Aerocity Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

65 reviews

Review data

5 star reviews

35%

4 star reviews

32%

3 star reviews

12%

2 star reviews

15%

1 star reviews

5%

We have selected a sample of reviews which reflect what travellers have said about ibis New Delhi Aerocity Hotel

Showing 1 - 10 of 65 reviews

Latest reviews (65)

M

MARTIN

5 Oct 2024 - 6 Oct 2024
reviewed on hcom

5 out of 5 stars

Excellent service from great staff. Small but clean room perfect for overnight stay. Well located for airport departure.
J

Jaroslava

14 Jul 2024 - 17 Jul 2024
reviewed on orbitz

5 out of 5 stars

Very nice and clean hotel. Close to the airport and shopping center.
F

Faisal

6 Jul 2024 - 7 Jul 2024
reviewed on orbitz

3 out of 5 stars

The fact that the Hotel is in Aerocity serves the purpose of quick movement to the airport. The check-in was poor, the receptionist was grumpy and unwelcoming. Check out was efficient and pleasant.
h

himanshu

19 May 2024 - 20 May 2024
reviewed on expedia

3 out of 5 stars

It was little expensive but I had no other choice as I was booking it for my parents and wanted them to have good experience. The least you could do is dropping your customers to the airport rather than charging them twice the market value. I know you will find all types of excuses to justify it but keeping this review if someone from hotel management can look in to it. the airport is not 1000's of KM away from hotel and wont cost you fortune even if you provide at least one way service free of cost, or put a small shuttle service.
A

Abhishek

25 Apr 2024 - 26 Apr 2024
reviewed on expedia

4 out of 5 stars

Good hotel for a overnight stay near airport.
F

Francisco Borja

13 May 2024 - 14 May 2024
reviewed on expedia

2 out of 5 stars

Is just ok if you need it close to the airport, but overpriced.
S

Surjeet

12 Mar 2024 - 13 Mar 2024
reviewed on expedia

4 out of 5 stars

Nice hotel close to the airport and close to a wide variety of restaurants.
P

PIYUSH

29 Apr 2024 - 30 Apr 2024
reviewed on hcom

5 out of 5 stars

Close to the airport making it an ideal location
S

Steven

20 Apr 2024 - 22 Apr 2024
reviewed on expedia

5 out of 5 stars

Our flight was cancelled at the last minute. We booked on line very early in the morning and arrived at the hotel at 5am. We explained our situation to the reception staff who were kind enough to let us wait in the lounge with all our luggage. Our room was ready a little early and they let us in. We dined in house and found staff with hearing/ speaking disabilities also keen to assist. All staff went out of their way to assist us. Whilst the hotel clean and comfortable our stay was enhanced knowing they provided working opportunities to those less fortunate to the majority. We would stay there again in a heartbeat.
A

Adrian

14 Apr 2024 - 15 Apr 2024
reviewed on hcom

4 out of 5 stars

We only had a 14 hour layover in Delhi before flying out so we had limited scope to look around. Suffice to say we had a standard Ibis room, identical to all Ibis hotels across India it appears. A very busy hotel noting its location to the airport, breakfast had lots of choices for both Indian and western palates.
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