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Pullman New Delhi Aerocity Hotel

5 star rated hotel
8.6/10 Excellent
(489 verified Hotels.com guest reviews)
See real reviews (16)

generated by AI based on family reviews

Overview

The Pullman New Delhi Aerocity Hotel is a popular choice for travellers, particularly those on business trips, due to its proximity to the airport. Guests frequently praise the friendly staff, spacious rooms, and the high quality of the food options, including a well-regarded dinner buffet. While the hotel is generally well-regarded, some reviewers note that the rooms may be dimly lit and could benefit from some updating. There have also been reports of noise issues in some rooms and inconsistent pricing for airport transfers.

Guest highlights

High-quality dining options, including a dinner buffet
Friendly and helpful staff
Spacious rooms

About the hotel

A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.

Nearby attractions

Located in Aerocity neighborhood, Pullman New Delhi Aerocity Hotel is connected to a rail/subway station. Rashtrapati Bhavan and India Gate are notable landmarks, and travelers looking to shop may want to visit Worldmark and DLF Promenade Vasant Kunj. Ambience Mall and DLF Cyber City are two other places to visit that come recommended. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free secured, covered self parking on site
Free secured, covered valet parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
In-room WiFi speed: 50+ Mbps

Food and drink

1 poolside bar and 1 bar
2 restaurants and 1 coffee shop/cafe
24-hour room service
Coffee/tea in common area(s)
Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: INR 699-1499 for adults and INR 399-799 for children

Spa

Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - Swedish
Massage - Thai
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Elevator
Elevator door width (inches): 48
Hand-held showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Sign language-capable staff
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Children's pool
Fitness center
Full-service spa
Outdoor pool
Sauna
Shopping
Spa tub
Steam room

Outdoor

Garden
Outdoor furniture
Pool sun loungers
Terrace

Conveniences

ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Pullman New Delhi Aerocity Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

16 reviews

Review data

5 star reviews

62%

4 star reviews

19%

3 star reviews

12%

2 star reviews

6%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Pullman New Delhi Aerocity Hotel

Showing 1 - 10 of 16 reviews

Latest reviews (16)

C

Carla

5 Jul 2024 - 8 Jul 2024
reviewed on expedia

5 out of 5 stars

Perfect for business travel very near airport!
I

Inna

10 May 2024 - 11 May 2024
reviewed on expedia

3 out of 5 stars

The advertising for executive room with lounge access is misleading. In the room description it is very clear that t executive privileges to include full buffet breakfast, launch access ect this is why it is called executive room. We been asked to pay extra for breakfast. The outside wundows had some plastic from outside, which was half gone and made quite a noise. Also we have been given the price for airport transfer before arrival, and on check out the price was much higher and we had to provide the email to prove otherwise. Very unfriendly staff on check in and check out.
B

Bernard

11 Apr 2024 - 12 Apr 2024
reviewed on expedia

2 out of 5 stars

Playing club level music in the lobby and in the elevator is not welcoming for transient travelers who need to rest.
R

Randeep

17 Mar 2024 - 18 Mar 2024
reviewed on hcom

4 out of 5 stars

Everything good overall. Pullman should offer free innova shuttle to airport like other 5 stars hotels in aerocity. It is 2000inr for 5min transfer to airport. Free shipping should be included
J

Jami

26 Dec 2023 - 27 Dec 2023
reviewed on hcom

5 out of 5 stars

We just got a room there waiting for our flight that left early in the morning 3:40am. Thy gave us 2 free drink vouchers for taking a few minuets longer than it was suppose to be, It only to 3-7 minuets to check in .Very nice hotel defiantly would stay there again.
M

Mark

1 Oct 2023 - 5 Oct 2023
reviewed on hcom

5 out of 5 stars

Great Hotel convenient to the airport. Staff extremely friendly and helpful. Good selection of cuisines available.
R

Ranjeet

29 Sept 2023 - 30 Sept 2023
reviewed on expedia

3 out of 5 stars

Despite my earlier call informing them about our baby, we were still assigned to a smoking room that reeked of cigarette odor. However, due to the unavailability of business rooms, we were later relocated to another hotel. I think having travelled for more than 20 hrs, you at least expect to go things so smoothly but unfortunately that wasn't the case with us
k

kerry

1 Jul 2023 - 2 Jul 2023
reviewed on expedia

5 out of 5 stars

Lovely large room and roll top bath Very clean and comfortable We used the pool and sauna too The buffet selection for dinner was super and very considerate of our vegan choices and helped create bespoke dishes for us to enjoy Brilliant gin selection Only downside was cost of taxi to airport , i feel £18 tax for a 2km journey is excessive for your guests Otherwise staff and facilities were excellent
K

Keith

25 Feb 2023 - 26 Feb 2023
reviewed on expedia

5 out of 5 stars

yWell located close to the airport and convenient for travel. I have stayed here many times in the last few years. While it is a great hotel, I find the rooms starting to look in need of touching up. Scuffed doors, worn woodwork etc. they sauna is turned off and staff rather rude when asked to turn it on.
W

William

13 Feb 2023 - 15 Feb 2023
reviewed on orbitz

5 out of 5 stars

As we had to cut our trip short due to illness we chose this hotel. It is in Aerocity very close to the airport. Price was reasonable especially considering its 4-5star hotel. They are strict with their vehicle security and the staff members were all incredibly polite.
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