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Michael
12 Jul 2024 - 13 Jul 2024
reviewed on hcom
4 out of 5 stars
Lovely room, very comfortable. Staff were friendly and very helpful. Amenities were great. We ate at Kheer and the food was delicious. We had breakfast at Del and the selection was broad ranging and what I had was good. The hotel was close to the airport and this was really good after a long flight
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Monalisa
19 Jun 2024 - 20 Jun 2024
reviewed on expedia
1 out of 5 stars
I booked this hotel because of its hygiene and hospitality. I was travelling from Sydney but unfortunately the room wasn't fresh floors had moulding and the couch was filthy dirty with stains all around. I had an unpleasant stay.
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Richard
26 Mar 2024 - 28 Mar 2024
reviewed on expedia
4 out of 5 stars
Overall, quite good. The food service was excellent. We liked the buffet breakfast especially, where Alan served us with the maximum of efficient friendliness. Problems: (1) we tried to communicate with the hotel prior to arrival about a transfer from the airport but got no response to two messages. When we arrived, however, the hotel had sent a vehicle, which resulted in a double-booking, confusion and expense. (2) The wi-if worked only intermittently. (3) The room and taxes were prepaid but were on the bill anyway. They were taken off after I scrutinized the bill and pointed out the error, but it shouldn’t have happened in the first place.
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Szczepan
8 Mar 2024 - 10 Mar 2024
reviewed on hcom
3 out of 5 stars
It was not possible to checkin early. The hotel didn’t provide transportation from the airport even though I asked for it. Room I got had a very very very bad smell. At 11 PM they tried to use airfreshner inside the room but it didn’t work. Finally they provided a new room which was dirty in many ways, but acceptable.
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Kunal
12 Feb 2024 - 15 Feb 2024
reviewed on expedia
3 out of 5 stars
While it’s very convenient and ideally situated for airport travelers, the property didn’t quite live up to the 5-star standard one would expect.
There were things in the room that were broken and were not quite working..transportation communication was horrible and had to wait for quite sometime upon arrival.
And upon the check-out when I was being asked how was my stay, I said it was fine but not what I expected. The person didn’t even care to understand what went wrong and what could be improved next time.
Overall if anyone is looking for a 5-star stay avoid this property if you can and find other much better properties in the area.
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Michael
12 Feb 2024 - 13 Feb 2024
reviewed on expedia
2 out of 5 stars
Very pretty hotel with a good design. Way too expensive for the issues we had. The internet went down, breakfast and transportation to the airport were not included. The pool and spa were not operational. They did upgrade me to the “club level” which was nice, but no drinks were included (only tea and coffee). For this price the other hotels in the Aerocity will have a better value.
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Faiz
Invalid Date - Invalid Date
reviewed on expedia
2 out of 5 stars
AC not working
Complained three times to manager but nothing done
I had along flight from Uk
Stayed overnight only was tiered so went to sleep room temp was so uncomfortable.
But nothing done by management
Not even replied or informed me
Very poor service
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Larissa
7 Jan 2024 - 8 Jan 2024
reviewed on hcom
5 out of 5 stars
Had a very pleasant stay at the Roseate from start to finish. Only stayed for a short night but service was impeccable, room is done with taste and also the Indian restaurant is very nice.
Great for an overnight stay if coming or going to the airport.
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Aislinn
18 Oct 2023 - 20 Oct 2023
reviewed on hcom
5 out of 5 stars
Lovely hotel. Very comfortable. The service was fantastic. The location is good being close to the airport, but inside the aerocity, with lots of dining options. It felt very safe and clean.
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Mohammad
11 Aug 2023 - 12 Aug 2023
reviewed on hcom
4 out of 5 stars
Nice hotel, clean and close to airport.
Most of the staff brilliant, needs slight more friendly staff in restaurant ( night team ).