Hotel Garden Palace & Kansai Airport Spa

We had a flight cancelled and picked this hotel at random. It was a very cute spa. Desk staff were extremely friendly, easy going and helpful. Shuttle to train station. If not dealing with the Crowdstrike disaster it would have been interesting to try the baths.

Room : Tidy, clean but a little bit old. Staff : Polite and Helpful, Great Service. Location : not close to the Izumisano Station, luckily shuttle buses are available Spa : Love it. Overall : Worth a try

If you are staying just for relax, it is excellent. Great free spa is amazing. They have also free shuttle to AirPort. Thumb up. I will také this hotel again.

This is my last stop over in Japan before I fly off. I choose this hotel because I wanted to go to the Onsen/ Hot spring. I plan to go to the Onsen in the late evening but was disturbed by a group of Chinese male guest near the lift area. Hence, I replan to go to the Onsen in the morning for a 20mins quick dip and back to my hotel room for a shower. The Onsen is closed at 10am in the morning, but to my disappointment the cleaner was there at 9am doing her washing. Oh my goodness. I am totally speechless.

Quiet hotel, without many pretensions, useful for those who have to take the plane to the Kansai airport. The free transfer service is very functional, which is however necessary to book. The indoor restaurant closes early in the evening. For those arriving late, it is therefore necessary to organize themselves in another way.

I arrived from the airport to catch the bus, the bus only runs after 3:00 pm. I happened to see the hotel bus at the airport stop picking up a group at 1:00 pm, Even though there was space on the bus, I was not allowed to ride on the bus. When we finally arrived at the hotel the lobby was packed with all the group guests. The hotel staff noticed and was quick to take care of us. Since there was only one elevator, the wait was about 15 minutes to get on the elevator with our luggage. The room was small, cramped and not very tidy. The bathroom was not clean and the carpet needed cleaning and vacuuming. We decided the use the spa, which was small and pleasant, and at the time we went there was no one there (because the group was eating in the dining area.) However, after dinner, many came to the spa and it was loud and unpleasant. The group at the hotel was loud in every area of the hotel (Spa, dining, hallways and elevators). Was not a relaxing stay before our early morning flight! The most endearing quality of the hotel was the kind workers at the front desk!

Very nice and relaxing hot spring Free shuttle bus is provided

The free hotel shuttle brought us to the airport. The night before we enjoyed the onsen to relax. But watch out: the time for women and men to use either the big or small wellness area is changing throughout the day.

I chose this hotel because of the free shuttle service from the airport. This is a modest hotel, small rooms (it's Japan so expect this) but clean & staff very nice. You get what you pay for, & this was a safe, convenient hotel for a woman traveling alone. I did not go into surrounding area so can't comment. Met my needs & price was right.

I just used the hotel for a one night layover and the shuttle service was very convenient. Hotel was very clean with internet access in the room. Quiet neighborhood with a few restaurant and a convenience store short walk away. Small room by US standards but typical of a business style hotel in Japan. Didn't get a chance to try out the spa. Will probably stay their again on my next trip.