1/29

Queen's Hotel Chitose

3 star rated hotel
9/10 Excellent
(526 verified Hotels.com guest reviews)
See real reviews (20)

generated by AI based on family reviews

Overview

The Queen's Hotel Chitose is a popular choice for travellers, particularly those flying in and out of Sapporo Airport. Guests consistently praise the hotel's cleanliness, comfortable rooms (though some note that they are smaller than Western standards), and friendly, helpful staff. The hotel offers a free airport shuttle (though the schedule may not suit all flight times), a convenient location near the train station, and a well-regarded onsen. Breakfast is also frequently mentioned as a positive aspect. Some guests note that the rooms can run a little warm.

Guest highlights

Free airport shuttle
Clean and comfortable rooms
Helpful staff
Good breakfast

About the hotel

This hotel features a restaurant, a sauna, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.

Nearby attractions

Queen's Hotel Chitose is located in Chitose. Ecorin Village and Sapporo Science Center are cultural highlights, and some of the area's activities can be experienced at Chitose Inter Golf Club and New Chitose Airport Onsen. Looking to enjoy an event or a game while in town? See what's happening at Sapporo Dome or Tsukisamu Green Dome.

Popular amenities

Parking

Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 restaurant
Full breakfast available for a fee daily 6:00 AM–10:00 AM: JPY 1100 for adults and JPY 1100 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Wheelchair accessible (may have limitations)

Things to do

Sauna

Conveniences

Elevator
Free newspapers in lobby
Vending machine
Water dispenser
map

Reviews that mention...

Hotel Reviews

for Queen's Hotel Chitose
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

20 reviews

Review data

5 star reviews

50%

4 star reviews

45%

3 star reviews

5%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Queen's Hotel Chitose

Showing 1 - 10 of 20 reviews

Latest reviews (20)

Y

Yu-Shan

30 Jun 2024 - 1 Jul 2024
reviewed on expedia

5 out of 5 stars

Very nice they offer free ride to the airport with prior booking
R

Rebecca

15 Jun 2024 - 18 Jun 2024
reviewed on expedia

5 out of 5 stars

The staff members were extremely professional and polite. The location was close to the airport and the train station. The facility was clean and comfortable.
J

Jeremie

23 Feb 2024 - 24 Feb 2024
reviewed on orbitz

5 out of 5 stars

The property was great, easily accessible via $16US taxi, clean, with plenty of restaurants within walking distance. The rooms are well appointed with everything but are a bit small by western standards. Breakfast in the hotel was solid and offered a little bit of everything. My one complaint is that the temperatures are kept too high. I think this is a Japan wide situation, but damn the hotel and my room were nuclear. Mitigated by opening the 17 locks on the window and turning the fan off.
M

Matthew

2 Feb 2024 - 3 Feb 2024
reviewed on expedia

5 out of 5 stars

Very clean and comfortable, nicer than I was expecting given the low price. Small room but I knew this before booking and big enough for what you need. Excellent location close to train station which connects to airport. Staff were helpful albeit with limited English speaking, but were very hospitable and were able to help with my questions. Definitely excellent value and would stay again.
R

Rina

27 Dec 2023 - 28 Dec 2023
reviewed on expedia

5 out of 5 stars

Great stay, staff were helpful and room was very clean. Good onsen and breakfast too, perfect for a stay near the airport
L

Laurence

22 Jan 2024 - 23 Jan 2024
reviewed on wotif

4 out of 5 stars

Close to the airport and train station. Helpful staff.
A

Ashlee

16 Jan 2024 - 17 Jan 2024
reviewed on hcom

5 out of 5 stars

This was out last stay in Japan before heading home and they have so much to offer aside from the cleanliness and friendly staff. Firstly the rooms are super decent to size, even fitting a mini couch was such a tasty touch. The bathrooms were fully stocked with toiletries for 2 people. They offer a free spa/bathhouse but we didn’t have enough time to visit it. They also offer free bus rides to the airport! Super awesome for people with big luggage or big groups. The restaurant attached to the hotel is great for late night drinking or snacking. The more we got into the night, the more impressed we were. Thoroughly enjoyed our stay and last night in Japan!
K

Kelly Jane

18 Dec 2023 - 19 Dec 2023
reviewed on expedia

4 out of 5 stars

Good location, close to airport. Unfortunate that there was no airport pickup. Took the JR rail and had to walk on a sheet of ice. Onsen was nice, could use some re tiling. Room was small but has everything you could need for a quick overnight stay.
J

Joanna

10 Oct 2023 - 11 Oct 2023
reviewed on expedia

4 out of 5 stars

Close to airport, good price, comfortable bed, polite staff.
C

CHEN

14 Sept 2023 - 15 Sept 2023
reviewed on expedia

5 out of 5 stars

Very good service, shut bust to airport directly, very convenient to catch airline,
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels