Casa das Arcadas

Wonderful service! I arrived quite early and they let me store my luggage and let me know when my room was ready. I needed a nap and a shower after traveling so long! Much appreciated Very easy check in and out as all done over phone Nice location just off beaten track so not loud and walkable to all of town. Cool little place with great details like arches and old beams. No view but that wasn't needed. Windows open for fresh air and sound of rain. Nice sized room but small shower and bathroom for Americans. Get used to it. Comfortable bed Microwave and fridge and fileted water available and electric kettle in room.

We arrived at the property after flying from Las Vegas to Boston and from Boston to St Michael Azores. It was about 9:00 pm when we arrivedat the property. They contacted us with a list of instructions and a code to open the door. As we entered, there was a very big staircase and nothing else. We are senior citizens with very heavy luggage. We, somehow managed to carry the luggage up the stairs. There was no one upstairs to tell us our room number or give us a key. The instructions said to call when we arrive. There was no wifi, and no phones that we could see, so calling was impossible. We had no choice but to leave. Most of the hotels were booked. We drove around till 1:00 am an we finally found a hotel that had a vacancy. This was the worst trip ever.

Great location, lots of restaurants around. Quick taxi from the airport. Will book here again when visiting. Prompt responses from the staff.

Casa das Arcadas is very well located. There's no parking lot available in the building but there's the city center park so it wasn't a problem. The room was lovely, a very big compared with other places I've stayed in. Other thing that attached me was the aesthetics of the place. There's also a shared space were you can cook and eat - very convenient. There was no one to receive us when we arrived but the process was really easy - you receive a code for the main door and your room keys will be on your room door. I'll definitely recommend this place.

Downsides: - hard to find a parking spot - no shelves for perfume / hygienic stuff in the bathroom - the toilet paper was not resupplied during our stay, had to buy our own - no lift Advantages: - very nice location in the center, a lot of restaurants and bars in the neighbourhood - nice kitchen with all equipment available for all guests - really good breakfasts - clean - the water in the shower was running very fast and draining very fast - the shower got stuck not even once, and this is a rarity in the hotels in our opinion In the end we enjoyed our stay, the downsides are not overwhelming, we are happy about our stay.

Beautiful updated building and updated room. Right in the center of town for you to explore and enjoy the beautiy of the city of Ponta Delgada. Kitchen available for you to use and rooms are comfortable and very stylish which was really unexpected! Only downside is there is no parking available if you rent a car but there is a parking garage nearby and has street parking if you can figure that out!