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Fairmont El San Juan Villa Experience

5 star rated hotel
7.4/10
(103 verified Hotels.com guest reviews)
See real reviews (3)

About the hotel

Nearby attractions

Located on the beach, Fairmont El San Juan Villa Experience is in Isla Verde neighborhood and is connected to a shopping center. The Mall of San Juan and Plaza las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Isla Verde Beach and El Yunque National Forest. Looking to enjoy an event or a game while in town? See what's going on at Jose Miguel Agrelot Coliseum. Looking to get your feet wet? Jet skiing, scuba diving and snorkeling adventures can be found near the property.

Popular amenities

Parking

Height restrictions apply for onsite parking
Secured uncovered self parking on site (USD 25 per day)
Secured uncovered valet parking on site (USD 35 per day)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

4 bars/lounges, 1 beach bar and 1 poolside bar
4 restaurants and 1 coffee shop/cafe
Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 35 for adults and USD 18 for children
Room service available

Spa

Body scrubs
Body wraps
Facials
Massages
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Water sports equipment
Wedding services

Accessibility

Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

4 outdoor pools
Aerobics classes
Art gallery
Basketball
Designer stores
Fitness center
Free beach club
Full-service spa
Shopping mall
Tennis
Yoga classes

Outdoor

Beach cabanas (surcharge)
Beachfront location
Garden
Outdoor furniture
Pool sun loungers
Terrace

Conveniences

ATM/banking services
Elevator
Front-desk safe
Gift shop/newsstand

More

14 casino gaming tables
298 casino slot machines
Beach towels
Casino (15000 square feet of space)
Couples dining
Renovated entire property - September 2019
Romance packages available
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Fairmont El San Juan Villa Experience
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Fairmont El San Juan Villa Experience

Latest reviews (3)

E

Eddie

27 Jan 2024 - 31 Jan 2024
reviewed on expedia

5 out of 5 stars

Has everything a dream resort could want. Great pool area, fantastic beach & excellent wait staff in the pool area. Meat Market steak house served one of the best steaks I have ever eaten. Might be out of some people’s budget, but if you can afford it, it’s worth it. Added bonus, 5 minutes from the airport.
m

mark

17 Dec 2022 - 21 Dec 2022
reviewed on hcom

5 out of 5 stars

I truly had a spectacular time at the Fairmont. The hotel is beautiful and the grounds are vast and well kept. There are several pools including one with a swim up bar. The beach is gorgeous. I like to exercise and walked the pristine beach every morning. I am not good with distances but it must be a mile and a half. There are several restaurants all of which are very good. I loved Cana with authentic dishes and outdoor seating. (I am still very Covid conscious and avoid indoor dining as much as possible,) There is a coffee bar with great coffee and pastries; an excellent health club with several floors including open air roof access with a heavy bag and some other equipment. The beach has a jet ski rental with a great staff that appears to take safety very seriously. I loved the mellow vibe, been home for several days and am still relaxed. I do want to add this. I stayed in one of the Villas which had been recently renovated and had a beautiful view. However we traveled with another group who stayed in the Tower. They said their room needed an update and experienced minor inconveniences. If you are the type who only use the room to sleep then this may not matter. Additionally the chairs around the pools tend to fill up quickly by some dropping towels before the sun rises…but the staff is very attentive and will find you a spot. Finally a heartfelt thank you to Gabriel Rivera and Dana both of whom exemplify fantastic customer service. You made our stay so memorable.
C

Catrice

27 Jul 2022 - 30 Jul 2022
reviewed on orbitz

4 out of 5 stars

I enjoyed the property and amenities it was plenty to do. Going to the beach was easy with the help of staff with umbrellas and chairs included. Could not really enjoy the patio because of cat issues sitting and feces on the terrace. A big issue was washcloths our room did not have them and we were in the ocean villa and it took forever every day to get washcloths. This should be mandatory and regular to have washcloths. When requested the excuse was it had to come from another facility it was annoying to have that experience for a 5 star hotel so called.The parking lot was small at one point it was to many people and could not find a space.
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