Holiday Inn Newcastle Jesmond, an IHG Hotel

The hotel is well located with parking for the city, short metro journey or cab ride also a lot of local bars and restaurants in jesmond close by. The hotel is well appointed with an italian style and and american style restaurant. There is a coffee bar serving starbucks in the reception. We didnt have breakfast as there a number of places nearby but it seemed busy whilst we were there. The rooms are simple but well appointed, staff are very helpful and friendly. For the price point this is an all round good place to stay for a weekend in Jesmond

We’ve stayed here several times before and find it clean, convenient and comfortable. However, they recently started charging for parking which would be acceptable if there was enough parking! I paid when I checked in but on return that evening there was no where to park and the surrounding area is all residents parking. The room we had (room 205) was extremely strange in that the bathroom has a glass door and a mirror behind the toilet meaning if one is using the toilet, anyone in the bedroom has a full view, front and back. After 20 years of marriage my husband and I have few secrets but this was a step too far even for us!! We’ll definitely request a different room if we stay here again. Otherwise, as always, the staff are friendly, the location convenient and the bed is comfortable.

We stayed for three nights and chose the hotel as it was slightly outside the Centre of Newcastle and had parking. Can walk to the Centre or easily catch the Metro. Breakfast had a good selection and staff were friendly. We would stay here again.

The heating/AC unit was not working in our room and the ceiling vents caused a draught which made the room feel even colder, so we used the plug-in radiator which was adequate enough to heat the room after roughly an hour. Because the room was cold, it made the bed feel cold too, so bedding down wasn't a cosy experience and I'm glad i took my pyjama's otherwise it would have been difficult to get to sleep. The lift broke down on Friday night and it was very difficult to navigate through the corridors to find our way around. We made reception aware of this, for health & safety reasons and suggested they sign post the exit for guests. We were told it would be done but the next morning, nothing had changed and we found ourselves again, roaming aimlessly around the building, trying to get out of the building, which we did by stumbling across the fire exit door to the car park. I was disappointed that we had to pay £10 per night for parking as last time we stayed here, there wasn't a charge.

Good place for a nice stay in Newcastle. Had booked this hotel again, spacious rooms, clean, modern, good breakfast, friendly staff, parking and the Metro Station Jesmond just a 3 minute walk away. Would book again when I come to Newcastle again.

Heating in the room was intermittent so it was very cold. Reception staff tried to help by bringing two heaters. I was offered another room but it was in a separate building, up four flights of stairs. Room was a good size but not in great condition - the sink drain was partially blocked and the desk light didn't work. The bed was comfortable and it was quiet. Walking distance into the city centre but parking at £10 for the night seems very pricey.

Hotel was very good staff were lovely especially dining area staff been to this hotel before and came back because of convenience of area come to Newcastle frequently as our family live here but won't go back to this hotel again due to them now charging u for parking to stay at there hotel now which they didn't before I think is so wrong we added £40 on to our bill for a four night stay

Comfy and clean as usual as i am a regular here, great breakfast and great restaurant for an evening meal, the bar also comes in handy. Friendly and helpful staff The only negative for me is the onsite parking, not a great car park , small and tight especially if the hotel is busy , dont like it but there is nowhere else available

The staff under the leadership of the manager could not have been more courteous and helpful. An excellent hotel conveniently situated with easy access and safe parking .

Very friendly staff and excellent service. Plenty of parking, £10/night, which is a big advantage. Location is OK for the outskirts of the city but a bit of a walk into the centre. The hotel is on a busy road so there's quite a lot of noise if you're in a front room. The rooms aren't big but have everything you need.