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Windward Passage Hotel

3 1/2 star rated hotel
7/10
(1422 verified Hotels.com guest reviews)
See real reviews (65)

generated by AI based on family reviews

Overview

The Windward Passage Hotel offers a convenient location near the ferry terminal and airport, making it a practical choice for travelers. Many guests appreciate its proximity to various amenities such as restaurants and shops. The hotel's pool and courtyard are also frequently praised. However, reviews reveal mixed experiences regarding cleanliness, room condition, and the availability of amenities like the restaurant (which some report is only open certain days of the week). Some guests mention the need for renovations and improvements. The area around the hotel is described as somewhat shady by some visitors.

Guest highlights

Convenient location near the ferry terminal and airport
Relaxing pool and courtyard area

About the hotel

Nearby attractions

Windward Passage Hotel is located near the beach and in a walkable area with good airport proximity and shopping. The area's natural beauty can be seen at St John Eco Hike & Snorkel Adventure and Cruz Bay Visitor Center, while Pistarckle Theater and Elaine Lone Sprauve Library and Museum are cultural highlights.

Popular amenities

Parking

Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-25 for adults and USD 10-25 for children
Room service available

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Outdoor pool

Outdoor

Garden
Pool sun loungers
Terrace

Conveniences

ATM/banking services
Banquet hall
Elevator
Front-desk safe
map

Reviews that mention...

Hotel Reviews

for Windward Passage Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

65 reviews

Review data

5 star reviews

15%

4 star reviews

32%

3 star reviews

23%

2 star reviews

18%

1 star reviews

11%

We have selected a sample of reviews which reflect what travellers have said about Windward Passage Hotel

Showing 1 - 10 of 65 reviews

Latest reviews (65)

C

Colette

1 Jul 2024 - 2 Jul 2024
reviewed on orbitz

4 out of 5 stars

The location, close to the ferry terminal
C

Cortrenia

10 Jun 2024 - 14 Jun 2024
reviewed on expedia

4 out of 5 stars

You can tell that it was quite the place in its earlier life. Still, it is comfortable, close enough to the cruise-ship area which has an assortment of dining options and additional shopping. It’s convenient to stops for transport if you’d like to travel like the locals. It’s also directly across the street if you want to hop on a water taxi and visit another island. Also, things run on “island time”, so pack your patience. The staff was accommodating with information and simple requests such as additional towels. Restaurant prices are comparable to local eateries. Just remember, a smile and a good attitude will go a long way in bringing out that island hospitality. It’s not directly on the beach, but whether you rent a car or take local transport, you’re just a few minutes away. We’d stay here again.
C

Christina

24 May 2024 - 25 May 2024
reviewed on expedia

2 out of 5 stars

It was one of the few that was available after a cancelled flight; grateful for it. Got here had to go downstairs twice due to the key not working. Finally got in my room to shower, the water cam out brown then clear. Then saw a roach! that I couldn’t kill and paranoid sleeping I won’t be staying here again .
K

Kenyatta

1 May 2024 - 8 May 2024
reviewed on expedia

5 out of 5 stars

I like that the hotel is in a convenient walkable safe & quiet areas. I also lthat it has parking & a pool to relax in.
M

Michael

28 Mar 2024 - 1 Apr 2024
reviewed on expedia

4 out of 5 stars

Quiet, good for parking.
P

Paul

15 Mar 2024 - 16 Mar 2024
reviewed on expedia

4 out of 5 stars

Convent to airport and town center.
G

Gary

10 Mar 2024 - 11 Mar 2024
reviewed on expedia

4 out of 5 stars

Was a last minute reservation due to Jet Blue canceling our flight for mechanical problems & sitting on the plane with no A/C for 4 hours & nothing to eat or drink. We’re happy that the Windward could accommodate us at 11:45pm on such short notice 👍
J

Jerome

14 Mar 2024 - 15 Mar 2024
reviewed on expedia

5 out of 5 stars

Close to high speed ferry and short ride to airport nothing fancy but comfortable and good price for the valu
C

Cynthia

9 Mar 2024 - 10 Mar 2024
reviewed on expedia

1 out of 5 stars

We were stuck in St Thomas when our flight was canceled. We ended up staying here. The room was okay, but the bar next door was partying loudly until 1:00 a.m. and you could hear it through the thin walls. We ate breakfast at the restaurant and it took over 2 hours with terrible food and terrible service.
C

Colleen

8 Mar 2024 - 9 Mar 2024
reviewed on expedia

4 out of 5 stars

We came in late off the ferry and were certain to miss our flight. We were able to book a room at Windward Passage, a short walk from the ferry dock. After 8 days on a boat, the room was spacious, cool, and just what we needed. The bar was pleasant and dinner surprisingly good. After a great night of sleep we have time on our hands to relax before headed home.
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