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Best Western Plus Clocktower Inn

2 1/2 star rated hotel
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See real reviews (34)

generated by AI based on family reviews

Overview

The Best Western Plus Clocktower Inn offers a convenient location in Billings, with guests praising the cleanliness and comfort of the rooms, along with the friendly and helpful staff. Many appreciate the comfortable beds and the added perk of a free breakfast at the neighbouring Stella's restaurant. However, several reviews mention parking challenges, particularly for larger vehicles, and some noise issues from the street or nearby rooms. Some guests also noted that the hotel might benefit from some upgrades to certain rooms or features.

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a sauna, coffee/tea in a common area, and a business center.

Nearby attractions

Best Western Plus Clocktower Inn is located in North Park, a neighborhood in Billings. The area's natural beauty can be seen at Lake Elmo State Park and Sacrifice Cliff, while The Pub Station and Toucan Gallery are cultural highlights. Four Dances Recreation Area and Geyser Park are also worth visiting.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: WiFi (USD 0.00 per stay)
Available in some public areas: Free WiFi
In-room WiFi speed: 50+ Mbps

Food and drink

1 restaurant
Coffee/tea in common area(s)
Free cooked-to-order breakfast available 5:30 AM–1:00 PM on weekdays and 6:00 AM–1:00 PM on weekends

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Fitness center
Sauna

Outdoor

Pool sun loungers

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Best Western Plus Clocktower Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

34 reviews

Review data

5 star reviews

29%

4 star reviews

35%

3 star reviews

24%

2 star reviews

9%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Best Western Plus Clocktower Inn

Showing 1 - 10 of 34 reviews

Latest reviews (34)

S

Stephen

10 Jul 2024 - 11 Jul 2024
reviewed on expedia

4 out of 5 stars

Hotel is well kept and great staff. It is in a congested area so the location is less ideal, with probable parking challenges if you arrive late. Those with mobility issues may have a modest walk from parking to elevator or 1st floor room. No microwave oven is a minus but there is a nice small fridge. Breakfast is a voucher to the neighboring restaurant and while limited re vegetarian options, the egg burrito was excellent.
D

Doug

17 Jul 2024 - 18 Jul 2024
reviewed on expedia

4 out of 5 stars

Confusing room layout, narrow parking
A

Aaron

10 Jul 2024 - 11 Jul 2024
reviewed on expedia

2 out of 5 stars

We had multiple rooms. Because we had a pet, we had to stay downstairs in the ally/parking area. very noisy. The furniture was beat up. The room on the “courtyard” level was better, however, it smelled like a bottle of cologne had been sprayed or spilled. We had to leave our door open for an hour to clear out. the bathrooms were the best feature of the rooms. Seem to be updated. it was fine for 1 night. *The gals at the front desk were super sweet.
N

Nicole

8 Jul 2024 - 10 Jul 2024
reviewed on hcom

4 out of 5 stars

For needing a simple hotel room to rest, this was perfect. I did find the lighting in the room to be very harsh (bright) and uncomfortable, and I needed to work for several hours from the room and the chair was not the most comfortable. But the bed was comfortable and it had all of the basics needed for getting rest while traveling. Feels like the rooms could use a bit of an upgrade / deep cleaning but nothing awful.
L

Lisa

23 Jun 2024 - 24 Jun 2024
reviewed on expedia

5 out of 5 stars

Great room! We checked in late at night and staff was fantastic and overheard a security member being asked to check on a report of noise which was encouraging. Everyone was efficient and extremely friendly. Great breakfast spot with a discount for hotel guests. Also many restaurants honor guest discounts with a card provided by the hotel. If we are ever back in the area I stay again. The only potential negative is the extremely tight parking. Otherwise very happy with the property.
A

Angela

19 Jun 2024 - 20 Jun 2024
reviewed on expedia

4 out of 5 stars

Good breakfast Large room parking lot traffic and truck noise we had first floor room and could hear all movements from room above so not great nights sleep
J

Jill

21 May 2024 - 22 May 2024
reviewed on expedia

3 out of 5 stars

Car alarms and people talking in parking lot echoed throughout the room all night long.
A

Angela

30 Apr 2024 - 1 May 2024
reviewed on expedia

3 out of 5 stars

The parking is horrible for SUVs. My room shook everytime someone walked by or on the stairs. Not twhat i expectrd from the pictures
L

Linsey

13 Mar 2024 - 14 Mar 2024
reviewed on expedia

5 out of 5 stars

Great place to stay downtown. More accessible parking is needed though
A

Allyson

27 Jan 2024 - 28 Jan 2024
reviewed on hcom

5 out of 5 stars

The front desk girl was the absolute sweetest! Sorry i didnt catch her name. And then the room was so clean. The bathroom floor was heated! Bathroom was spotless. Bedding was clean. Beds were comfy. Information porvided by the girl at thw front desk was super helpful. We really enjoyed our stay and would definitely come back. I drove my gmc sierra and it was a tight squeeze for parking so keep that in mind if you have anything long or bigger. But they did give me very fair warninga beforehand.
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