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Best Western Plus Kelly Inn & Suites

2 1/2 star rated hotel
9/10 Excellent
(947 verified Hotels.com guest reviews)
See real reviews (6)

generated by AI based on family reviews

Overview

The Best Western Plus Kelly Inn & Suites offers guests a pleasant stay with convenient access to amenities and resources. Reviewers praise the cleanliness of the hotel and the friendly, welcoming staff. The breakfast is also frequently mentioned as a positive aspect of the stay. However, some guests have noted noise issues due to the hotel's pet-friendly policy and lack of sound insulation, as well as occasional parking challenges.

Guest highlights

Clean rooms and friendly staff
Tasty and inexpensive drinks at nearby bar
Good breakfast

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, conference space, and a 24-hour front desk.

Nearby attractions

Best Western Plus Kelly Inn & Suites is located in Billings. Moss Mansion and Billings Depot are local landmarks, and some of the area's activities can be experienced at Rodgers Pier Trailhead and Northwest Trailhead. Geyser Park and Reef Indoor Water Park are also worth visiting. Explore all the area has to offer with hunting and hiking/biking trails.

Popular amenities

Parking

Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: WiFi (USD 0.01 per stay)
Available in some public areas: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Food and drink

Free full breakfast

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

Picnic area
Pool sun loungers

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Best Western Plus Kelly Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

33%

3 star reviews

17%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Best Western Plus Kelly Inn & Suites

Latest reviews (6)

C

Christine

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

Nice location. Great Bar/Small Casino in the shared parking lot with tasty and inexpensive drinks. Lots of resources nearby if you need food, groceries or anything else.
T

Tara

23 May 2024 - 24 May 2024
reviewed on expedia

5 out of 5 stars

The hotel was very clean and staff very friendly and welcoming. Good parking for our u-haul and always a great breakfast.
T

Tim

2 Mar 2024 - 3 Mar 2024
reviewed on expedia

3 out of 5 stars

It was an ok stay. We didn’t like the laminate flooring, the amount of chemicals in the pool, and it was NOISY. I understand that kids and animals stay there too, but it seemed like there was little to no insulation in the walls to prevent noise transfer. We slept like babies, and by that I means we woke up several times throughout the night. We definitely won’t be staying at this Best Western again.
M

Madeleine

27 Oct 2023 - 28 Oct 2023
reviewed on expedia

4 out of 5 stars

It was a little difficult to find due to some road closures. The parking was a little crowded.
R

Robert

5 Jul 2022 - 7 Jul 2022
reviewed on travelocity

5 out of 5 stars

We enjoyed the location as well as the facility. Will stay here again the next time we travel to Billings.
A

12 Oct 2022 - 13 Oct 2022
reviewed on hcom

4 out of 5 stars

Hotel was nice and service was very friendly. Close to the Interstate with fast food restaurants nearby (I don't recall any sit-down restaurants in the immediate area). Breakfast was good with the usual items - eggs, bacon/sausage, biscuits & gravy, waffles, fruit, cereal. My only complaint and warning is - unbeknownst to me when I booked our 3 night stay, this is a pet friendly hotel and with that comes some challenges. I appreciate pet friendly hotels because there are times where we have our dogs with us also, but there just seemed to be a lot of dogs around. We checked in at the same time as a couple from CA and when I met them at the elevator later that night, they had 4 medium size spaniel dogs they were coming in with. That's a lot of dogs in one room! I had hoped that maybe the 1st floor was the dog floor, especially since that floor has doors right from the room to the outside where potty breaks would be super convenient, but this couple was heading up to another floor, so that is not the case. All in all it was a nice stay and if I was travelling with our dogs, I would consider staying here. If no pets, I would book the Comfort Suites across the street.
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