Hampton Inn & Suites Birmingham East Irondale

Not enough parking. Motorcycles were allowed to park at entrance under covered area and when they came in after midnight it woke me since my room was close to entrance. Handicapped shower caused water to run out onto floor. When I mopped up water towel was dirty from floor. Otherwise it was fine.

I won’t be back! The 2 day desk staff personnel this weekend were not very friendly and almost hateful. During the 2/3 day stay, there was an issue with my reservation, which not knowing at the time was my fault, and was then confronted at the room by 3 of that same day staff in a very accusatory and rude manner to come down to the front desk to “get it handled!” At no time was there ever any empathy or kindness shown for their possibly being a mistake. It was like they just want to be aggressive and verbally fight, and to toss us out of the room like squatters. Once down at the desk, I realized it was my mistake and apologized and was able to make another online reservation to stay in the room. No apology was accepted by me and or given by them, just attitude like they were put out by dealing with it, and almost disappointed they didn’t get to toss us out. The next day at check out, with the same day staff, there was another issue with getting printed copy of my bill(s). I was told they don’t print them and have to wait for Hotels.com to send it. I know this to be very false since I travel a lot for work, use many hotel chains, and they all print them for me, even this chain. Again, just like they wanted to be difficult because they could. Room cleanliness was moderate. The bathroom was worn looking, moldy shower area, bad grout, shower door loose/broken, barely any hot/warm water in shower, etc. This hotel was not a good representation of typical Hampton Inns, poorly run.

We had a good overnight stay, even if it was short. Got there late due to flight delays but the check in staff was still friendly, even at 1am. The beds were moderately comfortable and the breakfast was great. Perfect overnight stop but I would stay elsewhere for a longer stay in Birmingham

was there just overnight, close proximity to airport and easy access to airport.

This Hampton Inn is older, however felt entry, elevators, should have been clean. Not up to Hampton Inn standards. We were assigned an accessible room and found desk chair soled what appeared to be from human soilage. We have been using Hampton Inn throughout our travels but would not recommend this Hampton Inn.

Great staff. Property is good too. 2 things it is hard to find. Why is there no sign in back where you enter the facility! VERY!!!! frustrating after traveling and then hard to find the hotel. Also, heat the pool. You're guest are worth it. Will not recommend the hotel to anyone. Its too frustrating to figure how to get on the property. I however know how to get in, so i will happily stay again. Nice property

The Street side of the hotel doesn't even have a sign! And the picture -- with the hotel name -- cannot be seen from anywhere except the parking lot -- which assumes you have found it