Hilton Garden Inn Burbank Downtown, CA

I like mostly about everything. We were just a bit disappointed as we were advised of a free breakfast since our 2 day booking did not maximized our time. Due to a cancelled flight, our 2 day stay was cut short to 1. As a complimentary to this untoward event, we were advised to get free breakfast. Come the following day we’re disallowed to have it.

Great hotel is walking distance from shops and restaurants, is clean and safe. Be aware they charge 22.00 dollars parking per night, a water bottle cost 7.00 dollars. No microwave or fridge in the rooms. We got there 15 minutes before check in (3:00pm) and they didn’t let us in, they called me at 3:35pm to let me know I could check in. We enjoyed the location of the hotel.

I was greeted by friendly front desk staff, parking was easy, and room was large and clean. The AC had a bit of a funky smell, but it worked fine. I enjoyed a nice, reasonably priced dinner in the hotel restaurant and was impressed with their wine by the glass selection and the late hour at which they were serving (9 pm). My only complaint is that I could hear people walking either in the room directly above me or in the hallway most of the night. Earplugs would have solved that issue, but I didn't have any.

This was my first and will be my last stay at a Hilton hotel!!! Started with the worst front desk clerk: disrespectful attitude, looked up only once from her computer, talked in a monotonous, very uninterested way as if she is too bored or too tired or someone who hates her job! There were two of us waiting to be checked in by the front lobby, just in front of the clerks( we arrived early), were told that we’ll be informed once ready to check in. But they started checking in people few minutes after us without bothering to let us know that we can check in despite the fact they took our phone numbers. Disgusting room: Dusty tables and office chair, and dirty hand lotion dispenser!!!! Asked front desk so housekeeping can clean the tables and chair. Even the phone is so dusty!! The lotion dispenser is so yellow and slippery from old lotion. Hair on the bathroom counter! Their parking is also expensive $24/night. There are nicer, cleaner and cheaper hotels than this Hilton hotel. Stay away from this one. Our stay was very disappointing.

I needed to be close to this location and that's why I chose it. the property could be in better shape. I drive an electric car and several of the car chargers in the parking garage were not working. In the room I stayed in there was only one sher curtain on thewindow, there were two black out curtains, and i think one curtain was missing., also, there was abvery nice refrigerator in the roon, BUT it is not the kind that defrosts automatically, and the freezer portion of the refrigerator was unusable because it was too caked with frost.

Staff was very friendly and polite. Though we kept hearing upstairs neighbor’s walking and tv, the bathroom faucet handle was extremely hard to turn and shower head needed declogging, I would definitely stay here again. Great security measures and underground parking (additional fee) were great amenities. Allowing cats in the rooms during our stay was a big plus in our books!

Location at very nice area, easy parking

Positives: The check-in staff were friendly and accommodated our request for a top-floor room away from the elevator. The indoor parking, conveniently located near the elevator, streamlined our check-in process, and the room was notably clean. Negatives: Unfortunately, the rooms lack sufficient sound insulation, creating challenges for those seeking a peaceful environment, as noise from nearby rooms is easily audible. The constant and noisy bathroom ventilation, along with the shaking of the floor and furniture from nearby footsteps, were additional drawbacks. Furthermore, a late-night staff call regarding noise disrupted our sleep, and the initial charge for untouched water bottles (though they've agreed to refund us) added to the inconvenience. For light sleepers, this hotel may not be the most suitable choice.

Great option for traveling with kids. I’m coming back for sure

Convenient location to catch shuttle to Hollywood Bowl. Stayed one night. Quiet, clean, comfy. Wish breakfast was free.