Best Western Airport Inn & Suites

Had a smoke dector beeping for 14 hours. I called several times. The mattress was so used up that it had pit near the edge that I kept rolling into. The worst part was the prople who ran the front desk. I prepaid because i didnt know when I was going to arrive but I knew I would be tired from my red eye flight. I got to the counter, gave my name and said that I had a prepaid room. It should have been easy. Instead i got an attitude and was told just because it was prepaid doesnt mean that the room is ready. Then later that night the smoke dector beeping all night. The pool was closed for 3 of my 5 day stay. The food at the breakfast was not good. Only one elevator that takes forever. No onew seems to cate about customer service or if you have a decent stay. Shoulf have known. North Charleston is much rougher than downtown Charleston. Dont waste your time in N. Charleston

Good and clean but noisy with the airport very close and no public transportation around

Gotta love beat westerns. All you need and fair price. I used the free airport shuttle, although they took a while to get there. The staff were friendly as well. Clean room. They have breakfast, fitness center, and this was the first time in a while a hotel had an indoor pool that wasn’t closed! Totally recommend,

Good value. The problem I had was the property told me the airport shuttle runs on the hour. I had arranged for the shuttle to pick me up at 7pm. I was at the airport at 6pm and figured I had just missed that hourly shuttle. I sat there for an hour waiting on the 7pm shuttle that I had earlier confirmed. At 705pm an airport employee told me I should call the hotel to confirm and they don’t just run hourly. I called and they said they will send the shuttle. At 730pm they called me back and said the shuttle driver doesn’t want to come in and they will send an Uber. I declined because the Ubers were super back up 30-40 mins and took a taxi that cost me $22. I chose this hotel for the complimentary airport shuttle so don’t make the same mistake as me.

Hair on the bed, huge STAIN on the other bed (had to get new sheets upon arrival at 11:00pm), Legos on the floor, splatter around the toilet. Smelled terribly. dripping sound throughout the night - we couldn't wait to get out. No knives at breakfast, the airport driver, Eduardo was amazing though!

Room was very clean, the bed mattress was comfortable, the carpets were clean. There was no exhaust fan in the bathroom. That was reported to the front desk when we checked out. Shuttle to the airport ran on the hour only.

Very convenient to the airport, just off the freeway. Good breakfast. Comfortable beds.

It was a very clean and comfortable stay the mattress as so comfy! Close to the highway for early morning travel it was great.

I loved staying at Best Western Airport Inn and Suites. The room I stayed was an actual suite and it was very nice and had plenty of room. It felt like home. The king sized bed was very nice. The receptionists were also very kind. A plus is the shuttle that takes you to and from the airport.

The reception staff was excellent. Once I got to the bedroom was good however the bathroom was not at all equipped for a disable as I asked. The toilet was very low and not bars to help to get up. I was not able to used it instead used a female urinary container I traveled for situations like this. I was not able to get in a bathtub with bars. I specifically asked for a shower. Very disappointed and made my staying difficult.