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Holiday Inn Express & Suites Charlotte Airport, an IHG Hotel

2 1/2 star rated hotel
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See real reviews (105)

generated by AI based on family reviews

Overview

The Holiday Inn Express & Suites Charlotte Airport is a popular choice for travellers, with many praising its convenient location near the airport and the reliable shuttle service. Guests frequently highlight the cleanliness of the hotel and the positive attitude of staff. The breakfast is also a regular point of positive feedback. However, some guests have noted that parking now incurs a fee, and there have been some reports of maintenance issues in some rooms.

Guest highlights

Reliable airport shuttle
Friendly and helpful staff
Clean rooms
Good breakfast

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include conference space, dry cleaning, and laundry facilities.

Nearby attractions

Holiday Inn Express & Suites Charlotte Airport, an IHG Hotel is located in Toddville Road, a neighborhood in Charlotte with good airport proximity. U.S. National Whitewater Center and NoDa Brewing Company are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Carowinds Theme Park and Ray's Splash Planet. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center.

Popular amenities

Parking

Airport shuttle on request
Free roundtrip airport shuttle from 5:00 AM - midnight
Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free buffet breakfast available daily 6:30 AM–9:30 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Terrace

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express & Suites Charlotte Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

105 reviews

Review data

5 star reviews

67%

4 star reviews

19%

3 star reviews

6%

2 star reviews

4%

1 star reviews

5%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express & Suites Charlotte Airport, an IHG Hotel

Showing 1 - 10 of 105 reviews

Latest reviews (105)

M

Maher

27 Oct 2024 - 28 Oct 2024
reviewed on hcom

5 out of 5 stars

This is one of the nicest hotels I’ve stayed in in the last five years for the price and the quality of service… The staff is amazing and friendly from the shuttle driver at the airport and the front desk
K

Kay

14 Aug 2024 - 15 Aug 2024
reviewed on hcom

5 out of 5 stars

Outstanding and perfect location for airport. Best eco hotel I have ever stayed in! Impressed!
K

Kenneth

31 Jul 2024 - 2 Aug 2024
reviewed on expedia

4 out of 5 stars

Nice hotel in a questionable are. Nice hotel though. Convince for the airport.
A

Ashok

21 Jul 2024 - 22 Jul 2024
reviewed on orbitz

4 out of 5 stars

It was conveniently located. The shuttle to the airport was prompt. We just spent one night due to flight cancellation and had no issues with booking/check in.
S

Stefan

24 Jul 2024 - 25 Jul 2024
reviewed on orbitz

5 out of 5 stars

The hotel was very nice and close to the airport.
K

Karen R

8 Jul 2024 - 9 Jul 2024
reviewed on orbitz

5 out of 5 stars

We stayed here because it was close to the airport and they had an airport shuttle and we had an early morning flight. The only complaint I have is when I ask if I asked if I needed to do any thing special to take the shuttle, they said no just show up in the morning it runs every half hour. Well that’s not the case, you’re supposed to make a reservation and too many people showed up to take The 6:30 AM shuttle. But we all crammed in there and made it work. Be sure to notify the front desk that people have to make reservations for that shuttle so they don’t miss their flights.
H

Heather

18 Jul 2024 - 19 Jul 2024
reviewed on orbitz

5 out of 5 stars

Close to airport, clean & updated property, 24 hour coffee service & good breakfast!
L

Lisa

1 Jul 2024 - 2 Jul 2024
reviewed on orbitz

4 out of 5 stars

Good property, great airport location, had to pay to park in hotel lot.
K

Katie

17 Jul 2024 - 18 Jul 2024
reviewed on orbitz

5 out of 5 stars

I made a last minute reservation on a night where several flights had been canceled so they were very busy. Check in went very smoothly and I was in my room quickly. The front desk sent me a message asking if I had everything I needed. My room was clean and comfortable, and I liked the included breakfast. They have a shuttle running every 30 minutes to the airport making it extremely easy to get back for my flight.
C

Carolyn

29 Jun 2024 - 30 Jun 2024
reviewed on hcom

5 out of 5 stars

Extremely clean, wonderful breakfast area and great breakfast! Close to airport and shuttle was very convenient!
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