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Quality Inn & Suites Airport
2 1/2 star rated hotel
7.4/10
(1721 verified Hotels.com guest reviews)
See real reviews (209)
generated by AI based on family reviews
Overview
The Quality Inn & Suites Airport is a budget-friendly option near the airport, praised for its convenient location and free airport shuttle service. Guests appreciate the generally clean rooms and the helpfulness of the staff. However, reviews also mention some drawbacks, such as the occasional presence of insects, noise issues, and inconsistent quality in terms of amenities and cleanliness. The hotel’s breakfast offering is described as basic, and some guests note that certain aspects of the property could benefit from updates.
Guest highlights
Free airport shuttle
Generally clean rooms
Friendly staff
Convenient location near airport and Cracker Barrel
About the hotel
Nearby attractions
Quality Inn & Suites Airport is located in Toddville Road, a neighborhood in Charlotte with good airport proximity. The area's natural beauty can be seen at Latta Nature Preserve and McDowell Nature Center and Preserve, while Carolinas Aviation Museum and Mint Museum Uptown are cultural highlights. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center.
Popular amenities
Parking
Airport shuttle at scheduled times, on request
Electric car charging station on site
Free 24-hour roundtrip airport shuttle
Free self parking on site
RV/bus/truck parking on site
Wifi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
Coffee/tea in common area(s)
Free continental breakfast available daily 6:00 AM–9:00 AM
Room service available
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Accessibility
Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Things to do
Bicycle rentals
Fitness center
Seasonal outdoor pool
Outdoor
Garden
Vegetable garden
Conveniences
ATM/banking services
Elevator
Vending machine
Water dispenser
More
100% renewable energy
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
TV in lobby
Vegan dining options
Vegetarian dining options
Reviews that mention...
Hotel Reviews
for Quality Inn & Suites Airport
3.5 out of 5 stars
209 reviews
Review data
5 star reviews
- 27%
4 star reviews
- 36%
3 star reviews
- 19%
2 star reviews
- 10%
1 star reviews
- 8%
We have selected a sample of reviews which reflect what travellers have said about Quality Inn & Suites Airport
Showing 1 - 10 of 209 reviews
Latest reviews (209)
E
EDSON
26 Oct 2024 - 27 Oct 2024
reviewed on hcom
4 out of 5 stars
Hotel is close to airport and always full of people. Reception is friendly and professional. I got last floor, but there is only one elevator, far from my room. If you have luggage, ask for a ground floor.
M
Mary
18 Oct 2024 - 19 Oct 2024
reviewed on hcom
5 out of 5 stars
Good but small. Do not get a room near the laundry room. You'll get no sleep. Air did not work. The location was decent and convenient with the cracker barrel in the parking lot.
r
robert
22 Sept 2024 - 27 Sept 2024
reviewed on hcom
2 out of 5 stars
If you want no parking, people yelling at the top of their lungs outside your door and having only waffles and bread and yogurt and hard boiled eggs and rude checking staff. Not to mention spotty WiFi and 9 channels. Also overflowing trash cans .. then this is your place… you will love it !
C
Connor
18 Sept 2024 - 19 Sept 2024
reviewed on hcom
3 out of 5 stars
It was fine for a quick overnight stay near the airport. Shuttle to and from airport was convenient. Room was mostly clean but I saw a few bugs on the floor when we first arrived. Room and furniture showed many signs of typical wear and tear. Bed was comfortable. For the price it met my basic expectations
D
David
26 Aug 2024 - 27 Aug 2024
reviewed on hcom
5 out of 5 stars
Check in went very smoothly , even was nice enough to ask which floor we would like. Lobby was very nice . Not very far at all from the airport an Next to a Cracker Barrel. Room was spacious, clean and decorated nicely. Morning breakfast was the normal Continental but attendant was really nice ,area was clean and spacious. Would recommend if your needing something near the airport.
E
Eva
10 Aug 2024 - 11 Aug 2024
reviewed on hcom
5 out of 5 stars
It was clean, had free breakfast and transportation to the airport!
T
Todd
12 Aug 2024 - 13 Aug 2024
reviewed on hcom
4 out of 5 stars
Was a stay due to miss flight connection
It was clean and staff did everything you’d want in a last min stay
Room was clean and comfortable for the short stay breakfast was included but left before 6am and unavailable
Shuttle to and from the airport was a bonus and no issuers at all
Would recommend
c
caryn
14 Aug 2024 - 15 Aug 2024
reviewed on hcom
3 out of 5 stars
My main criteria for a room is quiet , safe and comfortable and this place gets 5 stars for these criteria. Guy at check in was a little miserable. When I woke up in the morning. There was a giant roach near the door inside the room. Which honestly didn't bother me that much. Rooms are very reasonable and include a pretty poor breakfast. And an airport shuttle which is very nice.
C
Carrie
31 Jul 2024 - 1 Aug 2024
reviewed on expedia
3 out of 5 stars
I havent stayed in a Quality Inn & Suites with outside doors. Only there a few hours due to flight delays so not a huge issue.
A
Annette
24 May 2024 - 28 May 2024
reviewed on expedia
2 out of 5 stars
Dirty room. Beds lumpy with torn linen. Tiny bathroom. Only protein at breakfast was boiled eggs. False advertising as the property looked nothing like it was described online or on the leaflet in the room. Only friendly staff were the housekeepers. Only pro at this property was the airport shuttle service.
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