DoubleTree by Hilton Cincinnati Airport

Hotel overall was nice. Rooms are a bit dated and our fabric headboard had a couple mystery stains. Staff was friendly and helpful. If you want close to the airport this is the hotel for you. You can hear the plane all night.

Solid 4-star stay, great service and room was perfect for a one night stay. Did not smell like others have said, but carpet is past due for updating. Would stay again no problem. Walking distance from airport as well.

From the hotel parking lot, you have to go in the side door. Very inconvenient.

Most convenient location, you can get for travel, but the rooms were musty. The staff was incredibly helpful though, and allowed me to move rooms when I found the initial room to be too musty.

This hotel is conveniently located close to the rental car return at the airport. Checking in was flawless and the room was perfect. Their restaurant has a good menu, and my server was friendly and helpful. I highly recommend this hotel.

Check in was just weird. Kris was unkind from start to finish. At the initial check in, she didn’t tell me how to find my room, how to log on to wi-fi, nothing about the airport shuttle service, and didn’t thank me for staying with us. She just slid me a key card after providing her with my drivers license and credit card. I had to ask how to get to my room. She wasn’t going to tell me unless I asked. Got up to my room and key card didn't work (flashed red) so I came back down to the desk to obtain a new one. Kris switched it for another. This entire interaction like I was inconveniencing her. Still not even a sorry. Key card still didn’t work (flashed green and red). Downstairs I go. I gave Kris my key card and then she took a weird huff and her co worker, Jordyn overheard and saw this interaction and asked what the door would do when I tried to use it. I said it flashed green and red. Jordyn said that means the door needs a new battery. Still no one said they were sorry until I finally spoke up and explained that Kris had been rude ever since I walked up to check in. Jordyn tried to rectify the situation by offering something from their market or coupons during check out. I declined as I was ready to just get in a room. Kris stepped away and Jordyn moved me to a different room and provided me with information on WiFi connection. I thanked Jordyn for her help and the key worked in the new room. Later, the restaurant vouched my beverage after hearing of of the troubles.

Close to airport

Check in was easy, getting to our room was not. There is not enough parking for the amount of rooms so we had to park really far from our room and carry all of our stuff. Hotel is extremely outdated. Our room had stains on the bedding, hair on the bedding and in the shower. Everything needs to be cleaned. We did tell the front desk about the stains we found (around midnight after getting back from our event). She gave us new bedding to put on and coupons for breakfast the next day. House keeping knocked on our door twice before 9am which was irritating as checkout is not until 11. Breakfast was subpar and if I wouldn’t have had coupons I would have been irate with the quality. I’m pretty loyal to Hilton/Doubletree but this location is not up to Hilton standards and should be relabeled or needs major updates. The lobby is not a representation of the rest of the hotel.

Great location next to the CVG airport.

I regularly stay here before flying out on early-morning flights from CVG and highly recommend. Extremely convenient, friendly staff, restaurant on site.