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Quality Inn West Columbia - Cayce

2 1/2 star rated hotel
6.8/10
(338 verified Hotels.com guest reviews)
See real reviews (8)

generated by AI based on family reviews

Overview

The Quality Inn West Columbia - Cayce offers mixed reviews. While some guests praise the friendly staff and convenient location near restaurants and their destinations, others express concerns about cleanliness and maintenance issues. Positive comments mention comfortable beds and easy parking. However, negative feedback points to problems such as a poor breakfast, noise from nearby highways and airports, and significant issues with room cleanliness and maintenance, including mold and unclean bathrooms. The condition of the property's exterior and surrounding area is also criticised.

Guest highlights

Easy parking
Comfortable beds

About the hotel

Nearby attractions

Located in West Columbia, Quality Inn West Columbia - Cayce is connected to a shopping center. Richard Samuel Roberts House and The Big Apple are local landmarks, and some of the area's activities can be experienced at West Columbia Riverwalk and EdVenture Children's Museum. Traveling with kids? Consider South Carolina State Museum, or check out an event or a game at Carolina Stadium. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with ziplining and hiking/biking trails.

Popular amenities

Parking

Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 AM–9:00 AM

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Water sports equipment

Accessibility

Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible van parking

Things to do

Air hockey
Billiards/pool table
Concerts/live shows
Evening entertainment
Fitness center
Foosball table
Karaoke
Nightclub
Public winery tours
Seasonal outdoor pool
Table tennis
Windsurfing

Outdoor

BBQ grill(s)
Picnic area

Conveniences

Elevator
Front-desk safe
Vending machine
Water dispenser

More

Bingo
Books
Designated smoking areas
Games
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Quality Inn West Columbia - Cayce
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

8 reviews

Review data

5 star reviews

38%

4 star reviews

0%

3 star reviews

25%

2 star reviews

12%

1 star reviews

25%

We have selected a sample of reviews which reflect what travellers have said about Quality Inn West Columbia - Cayce

Latest reviews (8)

E

Elbert

27 Apr 2024 - 28 Apr 2024
reviewed on expedia

5 out of 5 stars

The clerk was exceptionally friendly and helpful. You could tell that updates had been done. There were needles in the parking lot and what appeared to be a couple of abandoned vehicles. The area around the property was pretty run down. Would not recommend it with someone with a young or teenage kids.
j

julie

4 Apr 2024 - 7 Apr 2024
reviewed on hcom

3 out of 5 stars

Decent mid-range hotel. The rooms were clean and the bed comfortable. Kind of noisy though with being next to the highway and the airport. It was close to restaurants and where we needed to be. The breakfast was not good though. The eggs were runny and the sausage very, very greasy. We couldn't eat it.
T

Taletha

3 Apr 2024 - 4 Apr 2024
reviewed on expedia

3 out of 5 stars

Food was almost gone by 7am, and no one brought more. Noisy, door opened onto parking lot, highway on far side of that.
A

Aristos

9 Mar 2024 - 10 Mar 2024
reviewed on expedia

1 out of 5 stars

1) The bathroom door did not close properly. It banged into the toilet to close and then it still did not close properly. 2) The toilet was not seated properly to the floor. This may have been because of the door issue. The toilet did wobble. 3) there was mold on the shower wall where the plastic surround joined the tub at the caulk line. In some instances it was over 3 inches long. 4) At least one of the bed spreads had holes in it. This wasn't a burn mark but a cut square hole. The staff was very nice and even though I booked the last 2 queen bed rooms available and it was a smoking room ( I did not see that when I booked it or I would have chosen another hotel) they did try to offer me a non-smoking single king room. But this would not work for a family of 4. The overall property was ok. I did see that they piled carpet from a room next to the stairwell we traveled. This should not be in view of guests. Very disgusting. I could not image what our rooms carpet was like underneath. I can not believe Quality Inn District Management would not inspect their properties more frequently to identify situations like this property.
T

Tresa

20 Oct 2023 - 22 Oct 2023
reviewed on expedia

2 out of 5 stars

If you like mold in your shower, this is the place for you! They advertise free breakfast, but had no coffee for 2 out of a 2-day stay. Next door to a truck stop and near the airport. Low flying jets overhead made it pretty noisy. Outdoor ashtrays were not emptied at all while we were there so cigarette butts on the ground were a common sight. Beds appeared clean and were comfortable.
F

Franci

20 Nov 2022 - 21 Nov 2022
reviewed on travelocity

5 out of 5 stars

The check I was smooth and quick. The rook is comfortable and parking is easy.
W

William

22 Sept 2022 - 25 Sept 2022
reviewed on hcom

1 out of 5 stars

This establishment was filthy and run down. My flights were delayed so my arrival was at 3am. When i opened the door to my non-smoking room the stench of old cigarettes almost knocked me down. The toilet seat had spots of urine and pubic hair on it. The bed linens and towels were stained, as was the floor of the shower. The bathroom vent was covered in a layer of deep gray dust. The bathroom countertop was gritty to the touch. The lamps were very dusty. Trim and walls were peeling and discolored. The building itself was filthy and run down, exterior walkways to rooms were poorly lit with unbagged trash on them, and frequently no one at the front desk, and with spotty wifi. I had originally booked 3 nights, but checked out after two - it was so gross.
J

James

4 Sept 2022 - 5 Sept 2022
reviewed on hcom

5 out of 5 stars

Came late and attendant was understanding and very nice. Room given was perfect for our late arrival and very close to parking for our vehicle. It was a very affordable and nice stay for the night. We were very happy with it.
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