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Best Western Northwest Inn

2 1/2 star rated hotel
7.8/10 Good
(378 verified Hotels.com guest reviews)
See real reviews (4)

generated by AI based on family reviews

Overview

The Best Western Northwest Inn receives mixed reviews. While guests appreciate the clean rooms, comfortable beds, and tasty breakfast (particularly the sausage patties), along with helpful staff and luggage storage, some negative experiences are also noted. These include slow check-in processes, issues with room keys, and a lack of clear breakfast service times. One guest reported an unsettling incident involving a person asleep in the breakfast area. While convenient to Love Field Airport via shuttle, these issues should be considered.

About the hotel

Nearby attractions

Best Western Northwest Inn is located in Northwest Dallas, a neighborhood in Dallas, and is near a metro station. Dealey Plaza and John F. Kennedy Memorial are local landmarks, and travelers looking to shop may want to visit Galleria Dallas and Plaza at Preston Center. Looking to enjoy an event or a game while in town? See what's going on at American Airlines Center, or consider a night out at South Side Ballroom. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Parking

Free self parking on site
Wheelchair-accessible van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6:30 AM–8:30 AM

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
Elevator door width (inches): 36
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stairway handrail height (inches): 32
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 38
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Best Western Northwest Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

25%

4 star reviews

25%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Best Western Northwest Inn

Latest reviews (4)

A

Aubrey

27 Sept 2024 - 28 Sept 2024
reviewed on hcom

3 out of 5 stars

Got there late from airport. Took forever to check in. The system was slow and he kept stopping to go open the front door for people. Room key didn't work and I had to go back for another and instead of giving me a new key he made me wait for him to walk over and open the door himself. It wasn't a horrible hotel but service was slow and it was over priced for what it was.
R

Richard

13 May 2024 - 14 May 2024
reviewed on expedia

3 out of 5 stars

Overall clean. However, placards have times marked over. Like breakfast, there was a start time but not an end time at the front desk. We missed breakfast by 10 minutes. In the breakfast area, there was some guy laying on the floor asleep. But hanging out of his shorts. I don’t know how long he was there but he was startled when I got coffee. Definitely glad the kids weren’t with me to see him. This was at about 8:45 am. I probably won’t stay here again. I do travel to Dallas a few times a year. We only stayed here because we were laid over at the airport and our connecting flight was early and this place was close to the airport (Love Field).
W

Wayne

28 Feb 2024 - 1 Mar 2024
reviewed on expedia

4 out of 5 stars

Room was clean bed was comfortable. Breakfast was good.Loved the sausage patties they served. Staff was great, we had a late flight out of DFW. They kept our bags for us till late afternoon after we checked out.
A

Alfred

26 Dec 2022 - 27 Dec 2022
reviewed on orbitz

5 out of 5 stars

A clean, quiet, pleasant hotel with friendly helpful staff and easy access via hotel shuttle to Love Field.
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