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Kevin
22 Jul 2024 - 23 Jul 2024
reviewed on expedia
3 out of 5 stars
Price was best around. Gated parking lot and needed to be buzzed in front door. Made me both feel safe and wonder why I needed that much security.
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Melody
20 Jul 2024 - 21 Jul 2024
reviewed on expedia
2 out of 5 stars
Like that there’s a security gate around the parking lot and building- but no directions given on how to get in the gate when wanting to check in.
Front desk gal was nice but couldn’t offer any explanation as to why the rooms weren’t ready when we arrived 90 minutes after check in time nor give us an ETA on the rooms being ready. Then when discussing they we may not stay - we were then sent to Expedia to cancel the reservation.
Then finally got into the rooms. 2 were updated and 2 were in really bad shape but of course we all paid the same price. When I say bad shape - I mean, the cabinets had massive wear signs, the bed wasn’t attached to anything so when sitting on the foot of the bed - the head lifted off the group like a teater-totter. Then the table was pulling away from the wall and the support leg was crooked and the whole piece felt very unstable.
The best part—- I booked the 4 rooms with the option to pay the night of stay. However a credit card was still required to hold the reservation. I then checked in with my ID and a different card to pay. When 3 other friends finally had rooms to check in to —- they provided their ID and no card was asked. Then I got an alert from my credit card company to verify suspicious charges. Yep- my friends rooms were charged to my first card. Without permission, notice or me being present.
The location was convenient for the arena - but the price was high for the poor quality and lack of secured room
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Hannah
30 Apr 2024 - 2 May 2024
reviewed on expedia
4 out of 5 stars
The staff and the property of the hotel was fantastic. The parking was easily accessible. Rooms had full kitchens and access to kitchenware on request. However, the breakfast was little to nothing. Just one shelf with coffee and bags of oatmeal. As well there were other people staying in the hotel with pets that were barking at late hours of the night.
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John
1 Apr 2023 - 2 Apr 2023
reviewed on expedia
2 out of 5 stars
we were given aroom that had not been cleaned. the people we are travelling had to go to 3 rooms before they were given a room that had been cleaned. the property need a major overhaul..
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Mark
4 Mar 2023 - 11 Mar 2023
reviewed on expedia
3 out of 5 stars
No breakfast other than a couple of instant oatmeal packets on the coffee stand that was promptly removed at whenever-the-hell-I-want o'clock. Had a kitchen without any utensils, but they were available at the main desk..but no notes pointing you in that direction. No ice machine, but there were ice trays available if you asked for them. No pots and pans to use on the stove, so really all there was for kitchen appliances was a fridge and a microwave. Had to access the parking lot by using the room key, but that never worked, you had to push the intercom button and the gate would open. Exit gate was automatic. Some guy out in the parking lot every night walking around smoking cigarettes, I am guessing he was "security". Won't stay here again.
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Cathy
Invalid Date - 29 Dec 2022
reviewed on expedia
3 out of 5 stars
The front end desk clerk was exceptional with a friendly professional demeanor and with assisting me with transportation issues. The room had sticky surfaces in the kitchen and lots of hair on the bathroom counter and sink.
Have stayed in many extended stay America suites and this was substandard to the rest of them.
Expedia site said this hotel has free airport shuttle but it does not. Even though it’s Less than 4 miles from the airport, only transportation was Lyft(taxi doesn’t p/u early morn or past mid evening). The round-trip cost equaled $75, which is outrageous. That alone will cause us to never stay at this location.
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Glenn
5 Nov 2022 - 7 Nov 2022
reviewed on expedia
4 out of 5 stars
Bit of wear n tear but everything worked. Like the kitchen. They were full so parking very tight. Good price for what you get.
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Aaron
11 Jun 2022 - 12 Jun 2022
reviewed on expedia
1 out of 5 stars
Prostitutes, drug addicts and street people were everywhere around the area.
The property itself was even worse than the surrounding area - hard to believe.
It is filthy and smelly. My room smelled like cigarettes and urine. Stains were all over the floor, walls and bed.
Prostitutes, drug dealers and street people freely roamed the parking lot and hallway.
And. The parking lot was full of people sleeping in their cars. Garbage was everywhere.
Do not stay there.
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Mark
29 Apr 2022 - 30 Apr 2022
reviewed on hcom
1 out of 5 stars
This place is disgusting. The front desk is run by a rude manager. The first room was not cleaned. When they moved us to another room, the shower did not work. When I explained this to them, I was told that I would have to pay more money. The first room cost me $136. Now because the first room was never cleaned and the second room had a broken shower that I should pay more money? And the parking lot is filled with drugged out criminals. I spent the whole night looking out the window making sure my car was safe. Please don't stay here. This place should be closed down.
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Thomas
Invalid Date - Invalid Date
reviewed on orbitz
4 out of 5 stars
The Hotel is situated near downtown Everett, just off the highway 5. It's entrance is a little tricky to get into, but there is plenty of space and parking. It's also very near shopping and restaurants. The room was spacious and clean, and being an Extended stay, was equipped with full size refrigerator and two burner stove.