M
Michael
17 Jul 2024 - 18 Jul 2024
reviewed on hcom
1 out of 5 stars
While traveling out of state, i decided stay at grand inn for the night & continue in the morning.
I previously stayed at this location & found it to be clean with a friendly atmosphere & nice amenities & breakfast, it has & since been rebranded as the grand inn & the quality & comfort has fallen greatly.
There was a “problem” with my reservation & I was upgraded to a suite, although pleasantly surprised, the hotel is now very run down, the hallways & carpets appear unkept & dirty, there was people in the lobby that appeared very disheveled & even homeless.
The room was also dirty & appeared to have minimal upkeep, the door had no security chain & took several trues to fully & securely shut, during during renovation (I suspect) the paint around the door was done very poorly & I used clorox wipes the wipe down the room, the comforter on the bed did appear clean, but I was unsure if it had been changed & slept on top of it & there was no extra blanket like there had been on previous stays.
I was told at check in breakfast time, however it had or appeared to close early & truthfully Im not sure I would trust the cleanliness.
Very disappointed & will not stay here again.
DO NOT STAY HERE UNLESS YOU HAVE NO OTHER CHOICE.
M
Mark
1 Oct 2023 - 5 Oct 2023
reviewed on expedia
1 out of 5 stars
We did not stay at the property as upon parking to check-in, very substandard conditions were evident.
S
Steve
26 Aug 2023 - 27 Aug 2023
reviewed on hcom
4 out of 5 stars
Hotel was clean and for an economy place better than expected.
Staff were friendly
Sadly my bicycle was stolen off my car despite having two locks. Staff were upset but acknowledged they'd had prior issues with stolen items in their parking lot but did not have signs or indicate there were issues. Security cameras had no effective coverage of motion so were not of assistance in providing any information. They were responsive to my inquiry and shared two photos but not of any use to help recover my bike.
Best advice is leave nothing of value in your car at this lodging
A
Anthony
11 Aug 2023 - 12 Aug 2023
reviewed on expedia
1 out of 5 stars
Drug addicts everywhere! They are outside everywhere just hanging around like a dealer lives here. This is by far the most unsafe place that I almost stayed in. 15 minutes here is all you need to understand how bad it is. Groups of grown men staring down families. People prowling cars in the parking lot. Do not stay here if you value your safety.
A
Adela
18 Aug 2023 - 20 Aug 2023
reviewed on expedia
3 out of 5 stars
There were unsavoury characters hanging out in the parking lot. Stains on the hallway carpet. The TV stopped working our 2nd night. Other guest’s children playing on the pavement of the parking lot. No coffee machine or microwave in the room. Front Desk clerk Su was awesome!
S
Stefanie
19 Jul 2023 - 20 Jul 2023
reviewed on expedia
3 out of 5 stars
It’s definitely older and run down. I thought my experience would be worse but it wasn’t too bad. As a female traveler and avid consumer of true crime I’m always conscious of my surroundings/safety. I thought I might be in a murder room and actually slept with a knife. The desk clerk was funny, my room was fairly clean, I checked for bedbugs and the mattress looked new, the bathroom wasn’t my favorite but it never really is. The hotel was actually pretty quiet all night. I might not do it again if I can help it but if you’re in a pinch like I was you’ll survive.
L
Lois
30 Jul 2022 - 31 Jul 2022
reviewed on orbitz
3 out of 5 stars
Absolutely what you pay for. Quick one night before a flight. Bed good.
A
Albert
23 Jul 2022 - 24 Jul 2022
reviewed on hcom
1 out of 5 stars
The property was in total disrepair. It was the worst hotel I have ever experienced. The women who checked me in was sweet and the nicest thing about the hotel. The room was disgusting. Booked a none smoke room, but that was a joke. The Room smelt like a bars ash tray. I couldn’t breath. The AC was caked with dust, the lamps had dust on them. The bathroom was distorted, cracked title, disgusting grout, rusting everything. Ceiling, tub, mold all over. I literally could not stand the room and left with in 2 hours. Chair ripping and deteriorating. Completely abandoned the hotel and slept in my car. I was traveling with a trailer and there was not adequate parking. I left the hotel and slept in my car at a truck stop. The worst hotel anyone can imagine, I can’t believe it wasn’t shut down for health violations.
B
Brian
Invalid Date - Invalid Date
reviewed on hcom
2 out of 5 stars
I traveled busy weekend, only place available that wasn't and arm and a leg. Were making renovations, so kudus for trying to fix up the place, but needs a lot of work.