1/20

Econo Lodge & Suites

2 star rated hotel
8.4/10 Very Good
(1000 verified Hotels.com guest reviews)
See real reviews (60)

generated by AI based on family reviews

Overview

The Econo Lodge & Suites receives mixed reviews. Positive feedback points to its convenient proximity to the Grand Rapids airport, the availability of a 24-hour shuttle service (though this incurs a fee), and generally good value for money. Guests appreciate the helpful and friendly staff, and many note the cleanliness of the rooms and hotel. However, some guests have highlighted significant negative experiences, including reports of unpleasant odours, issues with cleanliness (including bed bugs in one instance), and noise disturbances. There have also been complaints about the breakfast quality and the shuttle service sometimes being unavailable, and that it is not included in the booking price.

Guest highlights

24hr airport shuttle
Generally clean rooms
Friendly staff
Good value for money

About the hotel

This hotel features a coffee shop/cafe, a business center, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.

Nearby attractions

Econo Lodge & Suites is located in Grand Rapids. Frederik Meijer Gardens and Sculpture Park and Grand Rapids Art Museum are cultural highlights, and travelers looking to shop may want to visit Woodland Mall and Downtown Market. Looking to enjoy an event or a game while in town? See what's going on at Van Andel Arena.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free self parking on site
RV/bus/truck parking on site

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 coffee shop/cafe
Free continental breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible airport shuttle
Elevator
Hardwood flooring in room
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)

Outdoor

BBQ grill(s)

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Econo Lodge & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

60 reviews

Review data

5 star reviews

50%

4 star reviews

28%

3 star reviews

5%

2 star reviews

8%

1 star reviews

8%

We have selected a sample of reviews which reflect what travellers have said about Econo Lodge & Suites

Showing 1 - 10 of 60 reviews

Latest reviews (60)

C

Christina

22 Aug 2024 - 23 Aug 2024
reviewed on hcom

5 out of 5 stars

The hotel has been recently remodeled. The staff was attentive and friendly. I slept great. They offer a shuttle service from the airport for a fee.
G

Garth

18 Jul 2024 - 19 Jul 2024
reviewed on expedia

2 out of 5 stars

Front desk couldn’t find the reservation, could barely speak English. Charged an extra $15 for airport shuttle. WiFi connection was squawked as unprotected by my antivirus so couldn’t use it.
L

Linda

17 Jul 2024 - 18 Jul 2024
reviewed on hcom

3 out of 5 stars

We traveled from Texas to Michigan to visit my brother and sister. We loved that the Econo Lodge was so close to the Grand Rapids airport and offered shuttle service to the airport for a small fee. I also loved that there was a wonderful restaurant next-door that we could walk to, and I was able to get the delicious lake perch that I have been craving since we moved to Texas. They gave us a discount since we were staying at the hotel next-door, which was wonderful! The only negative thing I have to say is that there was an awful odor in the room. I don’t know what it was but the bathroom smelled like adult diapers full of urine. And I know what that smells like. I was thankful there was a sink outside of the bathroom that I could use. I kept the bathroom door shut the entire time. Because the towels were in there, they also had a horrible odor. I sure hope you can figure out what that was and get it taken care of because we would like to stay there on our next trip.
L

Luis

18 May 2024 - 19 May 2024
reviewed on expedia

4 out of 5 stars

Our room smelled like fresh paint. Gave us a headache but we were to tired to change plans from traveling.
L

Laurie

5 May 2024 - 6 May 2024
reviewed on expedia

5 out of 5 stars

It was near the airport and a good price
M

Mark

12 Apr 2024 - 13 Apr 2024
reviewed on hcom

4 out of 5 stars

Overall, a good value. Clean and safe. In town for a sporting event. Easy to find location and parking. Friendly staff. Breakfast was just the minimum coffee, waffles, cereal and toast.
C

CAROL

7 Apr 2024 - 8 Apr 2024
reviewed on orbitz

4 out of 5 stars

It was economically priced and well located for an early flight
N

Nathan

3 Apr 2024 - 4 Apr 2024
reviewed on hcom

5 out of 5 stars

What a nice little hotel!! Booked a night to pick up or daughter from the airport and couldn't have been more happy with the room for the price and the staff!!! We'll definitely be back!
L

Lori

1 Apr 2024 - 2 Apr 2024
reviewed on expedia

5 out of 5 stars

Used parksleepfly, worked wonderfully.
M

Michelle

21 Mar 2024 - 22 Mar 2024
reviewed on hcom

2 out of 5 stars

Stayed overnight before early flight from Grand Rapids airport the next day. A vehicle alarm kept going off through out the night. Hotel offers long term parking for travellers. Staff double as shuttle service drivers to the airport, so they were not always at the front desk. In room phones did not work.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels