Castle Hilo Hawaiian Hotel

Big rooms and bathroom. Love the bed and linens, allow me to sleep well during our one night stay prior to a morning flight. The free breakfast included has no protein. Just coffee, juice and small pieces of bread.

This Hotel is quite old, it needs an update. The rooms were huge, but had very little furniture so it was mostly empty. It had some really old wallpaper from the 90s or older and it was starting to peel in most corners. It looked and felt old. On the other side, it was clean, I wiped my finger on the furniture and there was little to no dust on either the desk or the bed frame. The bed was comfy enough, I've slept on worse. The shower had good pressure and the towels were pretty soft and clean. We had a great view of coconut island, which was fun to wake up and see every morning. The breakfast was a joke, it was a pot of oatmeal and bread. We got it for free with our room, but there was a fee if you did want it. We ate it the first day then skipped it the rest. Food was centered around the expensive steak house that was inside the hotel, so if you wanted a breakfast buffet, it would set you back even more. The location was great, 10 minutes from the Airport & Seaport; about 5 minutes away from downtown Hilo. Parking was free and pretty full on the weekend, but had plenty of parking during the week in their garage. I think if they invested in some new furniture and paint, this place would truly earn it's title of best place in Hilo, that they've won for like the last 5 years. Compared to other hotels in the area, I have no idea, so the others could be a lot worse.

Great hotel in a rather secluded part of Hilo Bay. Great ocean views. Nice bar and restaurant. The location of the outdoor pool is nice. Plenty of parking.

I booked an ocean view room, which looked straight out to Hilo Bay. The bathroom was a bit outdated. Free continental breakfast was limited, just croissant, oatmeal, melon/orange and coffee/juice. No egg, ham, or any kind of meat. Parking was easy and free. Hotel location is great. Less than 10mins from airport, downtown, Hilo Farmers market which sells all kinds of tropical fruits and the main reason I came to Hilo for. Despite the disappointed free breakfast, the fantastic ocean view, the big room, and location of hotel closed to everything more than made up for it.

1. I got charged $172 for parking, gym, pool, and wifi. I didn’t use the gym or the pool. WiFi was very slow (under 2 Mbps upload speed). 2. Hair on the sink and bathroom floors when we first arrived. Gross. 3. Maid service was provided the night before we departed. 4. Terrible continental breakfast: stale banana bread (or whatever it was), donut holes, limited fruit (orange slices and pineapple), and the remaining offering was oatmeal. Absolutely no eggs, sausage, or bacon. I had better breakfast selections at a Holiday Inn Express. This place was chintsy. I feel bad for anyone who wasn’t a guest of the hotel who had to pay $10 for this boot camp breakfast. 5. The adjacent properties wer dilapidated hotel buildings that were abandoned. Homeless people and tons of cats lived there. I was scared for anyone passing these properties. 6. The sliding door leading to the balcony was so old I could barely open it. Summary: I will never go back to the Castle Hilo Hotel. And I suggest to the reader not to go there.

Beautiful location within 10 mins of both the airport and downtown Hilo.

Solid stay hotel (easily reachable, parking a bit full but I always got a spot, calm rooms). However, the room is aged and needs a makeover very soon. Breakfast is a bad joke (coffee, juice, 2 types of fruit at most, oatmeal, and some sweets. That's all).

Absolutely loved sitting on the Balcony enjoying the view of the Bay. Too many cats in parking area.

This hotel is in a great location overlooking Hilo Bay and sits adjacent to the beautiful Liliuokalani Gardens which is a must visit. Rooms are situated such that half are overlooking the bay and the other half overlook the golf course landside. The main restaurant has decent fare. The staff and service are excellent but the hotel could use some updating as rooms are showing their wear and tear. Lighting in the separate bathroom/shower area is dim and everything could use a good coat of fresh paint. Nights are quiet and peaceful especially if you have a room with a balcony overlooking the bay. There is a great restaurant within walking distance, Hilo Bay Cafe, that I highly recommend but that’s for another post. If you want to wander into town, it is an easy 5-10 minute drive to shopping and restaurants. Parking can be an issue if the hotel is hosting an event but according to the staff, street parking is allowed. Warning their guests that this might be an issue during nights with events would have been helpful so that guests don’t spend minutes circling through their parking to find a tight spot. Overall, I would recommend staying here for the great staff and location. Even as close as it is to the airport, the minimal air traffic did not detract at all from the stay.

Had a very noisy room next to the parking lot. Charged a “resort fee.” This hotel is nothing like a resort.