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SCP Hilo Hotel

3 1/2 star rated hotel
8.8/10 Excellent
(820 verified Hotels.com guest reviews)
See real reviews (32)

generated by AI based on family reviews

Overview

The SCP Hilo Hotel offers a unique blend of modern updates and a relaxed Hawaiian atmosphere. Guests consistently praise the exceptionally friendly and helpful staff, who create a welcoming environment. The hotel's convenient location near Hilo airport, combined with free parking and proximity to the waterfront and parks, are significant advantages. While some rooms are smaller and may show their age, the overall cleanliness and comfort are frequently mentioned positively. Note that the hotel's open-air design may mean less soundproofing than expected.

Guest highlights

Exceptionally friendly and helpful staff
Free parking
Convenient location near Hilo airport and local attractions
Relaxed and welcoming atmosphere

About the hotel

Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center or a picnic area.

Nearby attractions

SCP Hilo Hotel is located in Keaukaha, a neighborhood in Hilo, and is near the airport and near the beach. Shoppers can check out Hilo Farmers Market, while everyone can enjoy the natural beauty of Coconut Island Park and Liliuokalani Park and Gardens. Don't miss out on a visit to Hawaii Tropical Botanical Garden. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with mountain biking and skydiving.

Popular amenities

Parking

Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 restaurant
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Grab bar near toilet
Handrails in stairways
Hardwood flooring in room
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Stair-free path to entrance
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Free bicycle rentals
Outdoor pool

Outdoor

Garden
Picnic area
Pool sun loungers

Conveniences

Front-desk safe
Library
Water dispenser

More

Renovated entire property - April 2021
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for SCP Hilo Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

32 reviews

Review data

5 star reviews

47%

4 star reviews

34%

3 star reviews

12%

2 star reviews

6%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about SCP Hilo Hotel

Showing 1 - 10 of 32 reviews

Latest reviews (32)

Q

Quan

15 Oct 2024 - 18 Oct 2024
reviewed on hcom

5 out of 5 stars

The hotel offers a sustainable option for travelers who are concerned about reducing their carbon footprint. I love the idea, however beware that there is no elevator, so be prepared to log the luggage if you want a third floor room.
S

Soo Min

26 Jul 2024 - 1 Aug 2024
reviewed on hcom

4 out of 5 stars

Pros : The staff is very friendly. It's a 5-minute drive to Hilo downtown. There is a beautiful ocean right in front of the hotel. Spacious parking area (during mhy 6-day stay, there was never a lack of parking space). Frequent music performances in the lobby. Cons : As an outdoor corridor-style hotel, it has worse soundproofing compared to typicalhotels. The showerhead is fixed and the water pressure isn't great. They don't provide new water bottles daily; instead, they direct you to use the water dispenser in the lobby, which is often out of order. The room is a bit on the darket side.
P

Panna

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

2 out of 5 stars

Exterior was nice and the location was perfect but parking and hotel from inside was like Motel6.
l

lifang

6 Jul 2024 - 8 Jul 2024
reviewed on expedia

4 out of 5 stars

Close to airport.
S

Sandra

15 May 2024 - 17 May 2024
reviewed on hcom

4 out of 5 stars

The remodel/update of the hotel is nice. The bathroom mirror light fixture is great, your skin looks beautiful and tan. Everything worked, AC/refrigerator/fan. Easy parking, free drinking water and coffee in the lobby. It was enjoyable
J

John Patrick

26 Apr 2024 - 10 May 2024
reviewed on expedia

4 out of 5 stars

The hotel reminded me of a Motel 6. The staff is excellent and very friendly, Had the most comfortable bed I've ever had at a hotel. Slept really well. Was a couple minutes from the airport and close to plenty of parks and places to eat. Would recommend getting a rental car so you can enjoy the whole island. Can pretty much see everywhere within a couple hours from the hotel. Really easy to get around. Would stay here again if I ever come back to the island. The only negative is all the homeless in the area but the city needs to do something about that. Pretty much homeless roaming around the whole island.
S

Stacie jo

22 Apr 2024 - 1 May 2024
reviewed on orbitz

5 out of 5 stars

My new hotel of choice. Staff friendly, helpful - treat and greet you as family. Quiet with the few planes from nearby airport. Views beautiful. Numerous food options nearby. Live entertainment and activities most days. Whether a single traveler, couple, family- something for everyone. Limitless cold water, hot coffee, water, tea 24 hrs. Free convenient parking. Convenient location to travel and view rest of island
C

Colleen

2 May 2024 - 5 May 2024
reviewed on expedia

5 out of 5 stars

I love love this property. It has a calm serene environment, lots of free activites and gear. Everyone we cam in contact with was genuinely friendly and very efficient. The only things i would change is no airplain fly overs and no traffic at night. I would definitely stay here again
k

karen

13 Apr 2024 - 14 Apr 2024
reviewed on orbitz

5 out of 5 stars

Such a welcoming boutique hotel with the open air feel of an old Hawaii resort. Lots of tropical gardens, wood featured walls and floors. Lovely pool and reception areas. Rooms are basic and not quiet but the open air features made it all worth it. Bed was sufficient. Very Clean. Beautiful bay views and coi pond to sit by. Easy walk to town and airport so close. Such attentive staff. I will totally stay here again.
R

Robert

24 Feb 2024 - 25 Feb 2024
reviewed on travelocity

2 out of 5 stars

no tv limited parking
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