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Best Western Plus Hobby Airport Inn & Suites

2 1/2 star rated hotel
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See real reviews (99)

generated by AI based on family reviews

Overview

The Best Western Plus Hobby Airport Inn & Suites is praised by guests for its convenient location near Hobby Airport, with many highlighting the complimentary shuttle service as a major plus. Guests frequently mention the friendly and helpful staff, along with the clean and comfortable rooms. While the breakfast is generally well-regarded, some guests note that it is a simple offering and not extensive. A few reviews mention that the hotel itself is a little dated, although rooms are generally clean. Note that there have been some reports of noise and some maintenance issues. The hotel also receives positive comments for its safe and well-lit parking lot.

Guest highlights

Complimentary airport shuttle service
Friendly and helpful staff
Clean and comfortable rooms
Free parking

About the hotel

Along with an outdoor pool, this hotel has a fitness center and a snack bar/deli. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.

Nearby attractions

Best Western Plus Hobby Airport Inn & Suites is located in Southeast Houston, a neighborhood in Houston with great airport proximity. Toyota Center and Space Center Houston are cultural highlights, and some of the area's popular attractions include Houston Zoo and Downtown Aquarium. Looking to enjoy an event or a game? See what's going on at NRG Stadium or Minute Maid Park. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Airport shuttle on request
Extended parking on site (surcharge)
Free roundtrip airport shuttle from 5:00 AM - 11:30 PM
Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

Free full breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Fitness center
Outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Vending machine

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Best Western Plus Hobby Airport Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

99 reviews

Review data

5 star reviews

60%

4 star reviews

24%

3 star reviews

7%

2 star reviews

5%

1 star reviews

4%

We have selected a sample of reviews which reflect what travellers have said about Best Western Plus Hobby Airport Inn & Suites

Showing 1 - 10 of 99 reviews

Latest reviews (99)

L

Larry

14 Oct 2024 - 15 Oct 2024
reviewed on hcom

4 out of 5 stars

This hotel was fine for a quick turnaround and flight out the next morning.
D

Deborah

8 Oct 2024 - 9 Oct 2024
reviewed on hcom

5 out of 5 stars

Everything was as expected. Breakfast was good, my airport shuttle was convenient, and my room was quiet and comfortable.
C

Cody

5 Sept 2024 - 6 Sept 2024
reviewed on hcom

5 out of 5 stars

Great front desk personnel. Fast service. The hotel was very nice. The parking lot was well lit. Would stay here again.
R

Rita L.

12 Aug 2024 - 13 Aug 2024
reviewed on hcom

5 out of 5 stars

I love this hotel, most of the staff is great, Mateen the shuttle bus supervisor is awesome, and the breakfast is amazing. The hotel is very convenient to the Hobby airport.
N

Nichole

17 Aug 2024 - 18 Aug 2024
reviewed on hcom

5 out of 5 stars

I had to find an immediate place to stay because of a missed flight and the professionalism from the shuttle divers to the front desk was calming during frustration.
R

Rachel

5 Aug 2024 - 6 Aug 2024
reviewed on hcom

4 out of 5 stars

Comfortable bed and clean room/restroom. I wish there was a top sheet on the bed though instead of a partial duvet cover. Still very clean. Walls are a little thin. Could hear everything going on around us all night. The disturbing part was that of the 4 handicap parking spaces 3 of them had vehicles parked in them with no tags. I have bad arthritis and had to walk quit a ways to get to the hotel. I wish they would start checking and enforcing this.
R

Roderick L

2 Aug 2024 - 3 Aug 2024
reviewed on hcom

5 out of 5 stars

We stay here with every flight out of hobby.
H

Holly

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

4 out of 5 stars

Close proximity to Houston Hobby airport made it very convenient with our late flight arrival. My only complaint was the breakfast had not been replenished with 30 minutes remaining. The hostess was very quick to shut down and put everything away even though the breakfast area was full of guests.
J

James

21 Jul 2024 - 22 Jul 2024
reviewed on hcom

4 out of 5 stars

Had to leave a review on this one. Edger who was working the front desk has a big heart. He went above and beyond helping a blind couple with their breakfast. Thank you Edger, it was nice waking up to folks helping each other out. Hotel was close to the airport and clean, would stay there again.
B

Brittney

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

2 out of 5 stars

Desk staff gave different information about airport shuttle. Were not helpful at all. Beds were fine - close location to airport.
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