Holiday Inn Houston Hobby Airport, an IHG Hotel

The Holiday Inn Houston Hobby Airport receives mixed reviews. While guests appreciate its convenient proximity to the airport and the generally friendly and helpful staff, some significant issues are raised. The hotel's condition is a concern, with multiple reports of maintenance problems, cleanliness issues (damp smell, stains, missing amenities), and even a car break-in in the parking garage. The airport shuttle service, while convenient for some, is described as inconsistent, with delays and reports of it not being available at all. Breakfast is noted as an additional charge, not free as some might assume, and the quality of the food in the hotel restaurant is described as average. Despite its location, the hotel's condition and inconsistent service seem to outweigh its convenience for many guests.