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Comfort Suites Airport

2 1/2 star rated hotel
8.2/10 Very Good
(774 verified Hotels.com guest reviews)
See real reviews (12)

generated by AI based on family reviews

Overview

The Comfort Suites Airport offers convenient proximity to Jacksonville Airport, appealing to travellers needing a quick overnight stay. Guests consistently praise the friendly and helpful staff, spacious and clean rooms, and the good quality of the free breakfast. While some aspects of the hotel show their age, the overall experience is positive for many. However, please be aware that there have been reports of issues with shuttle services and a required deposit, and that the pull-out sofa beds may not be suitable for adults. Also note that extended parking is not available onsite.

About the hotel

A 24-hour fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, conference space, and dry cleaning.

Nearby attractions

Comfort Suites Airport is located in Northside, a neighborhood in Jacksonville, and is near the airport. The area's natural beauty can be seen at Timucuan Ecological & Historical Preserve and Pumpkin Hill Creek Reserve State Park, while Catherine Street Fire Station #3 and Ritz Theatre & LaVilla Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at TIAA Bank Field or VyStar Veterans Memorial Arena. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Self parking on site (USD 6 per night)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Seasonal outdoor pool

Outdoor

Pool sun loungers

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
map

Reviews that mention...

Hotel Reviews

for Comfort Suites Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

50%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

17%

We have selected a sample of reviews which reflect what travellers have said about Comfort Suites Airport

Showing 1 - 10 of 12 reviews

Latest reviews (12)

S

Steve

11 Jul 2024 - 12 Jul 2024
reviewed on hcom

5 out of 5 stars

This was a quick overnight stay after flying into Jacksonville airport. It is very convenient to the airport and surprisingly didn't have aircraft flying over all night. Which is often a tradeoff for hotels so close to airport. Staff was very kind and helpful at checkin/checkout as well as a question I had. The room was comfortable, clean and spacious. Hotel shows a little age on it but not terribly dated as some can be. Only slight knock on the room was (as is often the case) the pull-out couch was very uncomfortable for anyone larger than a small child. We did not take advantage of the breakfast so can't speak to it's offerings or quality. Overall, a great place to get a night's sleep on your way to or from the airport.
G

Gabriel

17 Jul 2024 - 18 Jul 2024
reviewed on hcom

1 out of 5 stars

Front desk staff did not say the shuttle van wouldn’t say comfort inn on it. Missed it for an hour. Van says EZ park on it.
J

John

14 Jun 2024 - 15 Jun 2024
reviewed on expedia

5 out of 5 stars

Near airport, clean, and affordable.
R

Robin

8 Jan 2024 - 10 Jan 2024
reviewed on expedia

5 out of 5 stars

Everyone nice good breakfast shuttle to airport
k

kathy

23 Jul 2022 - 24 Jul 2022
reviewed on orbitz

5 out of 5 stars

The hotel was convenient to the Jacksonville airport. The staff was nice and accommodating. The free breakfast was good.
E

Edith

15 Jul 2022 - 17 Jul 2022
reviewed on orbitz

4 out of 5 stars

When we arrived early, staff was helpful and gave us directions to where we needed to go. Room was clean and quiet. There was plenty of parking.
L

Lisa

21 Jun 2022 - 22 Jun 2022
reviewed on orbitz

5 out of 5 stars

This is a little older hotel but the room was amazing. It is very large with a separate area for the couch and bed. There is also a full sized desk for those who may have to work while there. The staff was very friendly and attentive. The only problem I have was in the description of the hotel it said there was extended parking for people taking flights but that was not available. However, there is a parking lot about one mile from the hotel that only charges $5 a day and it has a free shuttle to take you to the airport and pick you up. It is called Aloft. Overall I am very pleased with my stay and will definitely be staying here again.
B

Brian

3 Jun 2022 - 4 Jun 2022
reviewed on hcom

1 out of 5 stars

Just after booking, Hotels.com sent this message directly from the hotel: "We will require $150 deposit which is refundable after we check the room. We are no smoking no pets hotels. We do not allow parties or sleep overs." What is a hotel that does not allow "sleep overs"? A week later, that $150 charge REMAINS on my credit card. The signs in the lobby try to make it appear this is a normal industry practice and any issues with the credit card holds are a problem with YOUR bank. There are 10 other Jacksonville airport hotels - I'm sure one of the others will be slightly less passive/agressive.
D

Dawn

18 Apr 2019 - 19 Apr 2019
reviewed on hcom

4 out of 5 stars

I chose this hotel based on the reviews, and proximity to the airport. Hotel was clean, staff were super friendly, and the breakfast was really good! A little dated, meaning, no USB ports in our room, just fyi. It was a little late to check out the beach, so we went for dinner, and hit an upscale outdoor mall, Town Center, about a 15 min drive. Also, each floor had their own wifi! If you have kids this will be a hit.
B

Bruce

20 Mar 2019 - 21 Mar 2019
reviewed on hcom

5 out of 5 stars

Exactly what you would want in a hotel near the airport. Intelligent designed for the business travel. Every aspect running smoothly.
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