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Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel

3 1/2 star rated hotel
8.4/10 Very Good
(1307 verified Hotels.com guest reviews)
See real reviews (71)

generated by AI based on family reviews

Overview

The Crowne Plaza Hotel Jacksonville Airport/I-95N is a convenient option for travellers, with a location that's praised for its proximity to both the airport and I-95. Many guests appreciate the complimentary airport shuttle, consistently highlighted for its speed and friendly drivers. The hotel also receives positive comments about its spacious rooms and the friendly, helpful staff. While some areas of the hotel may show their age, the overall cleanliness is frequently noted. The on-site restaurant and bar are also frequently mentioned, along with the availability of a pool. However, there are some negative comments about the cleanliness of some rooms, noise levels, and a high pet fee that's not always clearly advertised.

Guest highlights

Complimentary airport shuttle service
Friendly and helpful staff
On-site restaurant and bar
Spacious rooms

About the hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Nearby attractions

Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel is located in Northside, a neighborhood in Jacksonville with good airport proximity. Jacksonville Zoo and Gardens is a popular area attraction and if an activity is on the agenda, Anheuser-Busch Brewery and Jacksonville Cruise Terminal are worth checking out. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or TIAA Bank Field. Kayaking, scuba diving, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.

Popular amenities

Parking

Extended parking on site (surcharge)
Free RV/bus/truck parking on site
Free roundtrip airport shuttle from 4:00 AM - 12:30 AM
Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 6:00 AM–10:30 AM: USD 6-15 for adults and USD 6-15 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Seasonal outdoor pool

Outdoor

Outdoor furniture
Pool sun loungers

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Grocery/convenience store
Vending machine

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

71 reviews

Review data

5 star reviews

52%

4 star reviews

25%

3 star reviews

15%

2 star reviews

4%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel

Showing 1 - 10 of 71 reviews

Latest reviews (71)

G

Gregory

2 Sept 2024 - 3 Sept 2024
reviewed on hcom

5 out of 5 stars

Desk crew was very nice. Room was comfortable and airport shuttle was timely.
C

Cindy

14 Aug 2024 - 15 Aug 2024
reviewed on hcom

5 out of 5 stars

Desk service was friendly and efficient at check in. Room was clean and nice. No complaints and yes we booked again for stay on our return flight
C

Cotton

30 Jul 2024 - 31 Jul 2024
reviewed on expedia

2 out of 5 stars

My commute was very close to the airport
C

Cotton

29 Jul 2024 - 30 Jul 2024
reviewed on expedia

5 out of 5 stars

The hotel in itself could be an amazing place, the convenience to the airport is spot on …the dining area is so elegant it giving a restaurant setting I was place on 2300 hallway, the service from the front desk was great especially Rena front desk person she was a sweetheart, honestly I try to never be negative but I need to voice my opinion on a few things since I reserved and stayed here, if you don’t share your experience how would the problem be resolved…. the rooms could be more update (drapes & bedding) the shower drains “horrible” the view of the window are filled with mold on the outside….I hope this will help and not hurt the establishment..hopefully if you know the issue you could fix the problem.
P

Pamela

21 Jun 2024 - 22 Jun 2024
reviewed on hcom

4 out of 5 stars

We are traveling to Tampa and stopped here as a halfway point in our drive. The hotel staff is very friendly, the Prosper bar/restaurant has a nice vibe, friendly staff, and delicious food (try the fresh catch tacos!). The bonus (for me) is the pool, which has lap lines to swim. Definitely a perk in an outdoor pool! The room was large, clean, and very comfortable. We didn’t need anything additional for our stay.
W

Willie

8 Jun 2024 - 9 Jun 2024
reviewed on hcom

4 out of 5 stars

Enjoyed our stay. Staff were friendly, the room was cleaned. Although it took 3x’s to find a room with a shower that was handicapped accessible. Staff was helpful about additional parking and following through with request for additional blankets. For a few dollars more breakfast was buffet style or served. Would return again or recommend.
E

Edna

4 Jun 2024 - 5 Jun 2024
reviewed on orbitz

5 out of 5 stars

Airport Shuttle, spacious, seemless check out, parking
P

Philip

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

3 out of 5 stars

It worked out well for an airport overnight... bed was a little worn
A

Antwan

30 May 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

I like the multi tower walk through. The layout was really nice. Close to the airport, close to shopping areas
P

Peggy

26 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

I really liked the airport shuttle. They came to pick us up very quickly. The shuttle driver was very friendly & funny.
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