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Courtyard by Marriott Jacksonville Airport

3 star rated hotel
8.6/10 Excellent
(524 verified Hotels.com guest reviews)
See real reviews (13)

generated by AI based on family reviews

Overview

The Courtyard by Marriott Jacksonville Airport is praised for its convenient location, making it a practical choice for travellers. Guests consistently highlight the friendly and helpful staff, spacious and clean rooms, and efficient shuttle service to and from the airport. The hotel also benefits from a pleasant lobby and on-site laundry facilities. While breakfast is available, it is not included in all packages. The hotel also has a bar serving beer and wine.

Guest highlights

Helpful and friendly staff
Convenient airport shuttle service
Clean and spacious rooms

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.

Nearby attractions

Courtyard by Marriott Jacksonville Airport is located in Northside, a neighborhood in Jacksonville, and is in a shopping district and near the airport. Jacksonville Cruise Terminal and Anheuser-Busch Brewery are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit River City Market Place and Pecan Park Flea and Farmers' Market. Jacksonville Zoo and Gardens and Ritz Theatre & LaVilla Museum are also worth visiting.

Popular amenities

Parking

Airport shuttle on request
Free roundtrip airport shuttle from 4:00 AM - midnight
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 2.50-20 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Elevator
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Outdoor pool

Conveniences

Elevator
Front-desk safe

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Courtyard by Marriott Jacksonville Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

13 reviews

Review data

5 star reviews

62%

4 star reviews

38%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Courtyard by Marriott Jacksonville Airport

Showing 1 - 10 of 13 reviews

Latest reviews (13)

a

araum

8 Oct 2024 - 9 Oct 2024
reviewed on hcom

5 out of 5 stars

Glad I paid for the breakfast in advance. The lady at the breakfast station was so delightful and helpful. Check-in was quick and easy. I’m also grateful for the laundry room and the availability for the detergent. I’m happy about the free onsite parking. The lobby was very nice with plenty of comfortable seating. I didn’t try the Wi-Fi, so I can’t rate it. However, the floor of the bathtub needs grip. It’s very slippery and dangerous. The pillows are a bit too soft, but that’s just preference. The thermometer worked fine and was quick to respond. The lady who checked us in was professional, delightful and polite. All-in-all, a great experience.
S

Susan

15 Jul 2024 - 16 Jul 2024
reviewed on hcom

5 out of 5 stars

This hotel was conveniently located for anyone traveling to the airport or passing through the area. Staff was excellent and friendly and the room was large and clean
J

Judith

11 Jun 2024 - 12 Jun 2024
reviewed on expedia

5 out of 5 stars

My flight cancelled and this hotel was able to put me in for another night! They go above and beyond! From Darryl, Marie and the manager Corine M, they really put my worries at ease
L

Laurel A.

16 May 2024 - 17 May 2024
reviewed on expedia

4 out of 5 stars

Generic airport motel at a fair price. Clean, well maintained, convenient. Desk clerk was efficient, polite. Breakfast isn’t free but lobby bar (beer/wine) is a bonus.
D

Donna

2 Feb 2024 - 3 Feb 2024
reviewed on expedia

4 out of 5 stars

Only stayed overnight, good choice for an early airy flight time.
k

kimberly

8 Sept 2023 - 9 Sept 2023
reviewed on hcom

4 out of 5 stars

The hotel was clean. They offered great shuttle service. The representatives were pleasant.
A

Ann

19 Jul 2023 - 20 Jul 2023
reviewed on travelocity

5 out of 5 stars

Thank you to the front desk and the shuttle service. They were excellent. Shot out to Reggiethanks a lot
S

Sharif E

26 Aug 2022 - 28 Aug 2022
reviewed on travelocity

4 out of 5 stars

A nice stay that was close to the airport.
S

Sheila

6 Aug 2022 - 7 Aug 2022
reviewed on hcom

5 out of 5 stars

Wonderful staff and very comfortable room! Great shuttle service to and from the airport.
C

Christopher

25 May 2022 - 26 May 2022
reviewed on travelocity

4 out of 5 stars

Hotel was great, all the staff was courteous, helpful, and efficient, especially the shuttle bus driver from airport. There seems to be some confusion about breakfast, Expedia up-charged me for breakfast which was not in fact included, and I noticed several other hotels guest wandering around in the morning looking for the included breakfasts. There is Starbucks coffee in the "bistro area" which is a huge bonus, there just should be some clarification about breakfast.
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