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Sleep Inn Jacksonville Airport

2 1/2 star rated hotel
7.4/10
(1002 verified Hotels.com guest reviews)
See real reviews (47)

generated by AI based on family reviews

Overview

The Sleep Inn Jacksonville Airport is a conveniently located hotel near the airport, with many guests praising its proximity and the ease of the airport shuttle service. While some describe the hotel as needing some renovation, many reviews highlight the recent refurbishment of rooms, and positive feedback on the cleanliness and comfort of the updated accommodations. The complimentary breakfast also gets a mention. However, negative reviews cite issues with cleanliness in some rooms and inconsistencies in shuttle service, along with some concerns about the surrounding area.

Guest highlights

Convenient airport shuttle service
Recently renovated, clean rooms
Friendly and helpful staff
Good value for the price

About the hotel

Nearby attractions

Sleep Inn Jacksonville Airport is located in Northside, a neighborhood in Jacksonville, and is near the airport. Catherine Street Fire Station #3 and Ritz Theatre & LaVilla Museum are cultural highlights, and some of the area's activities can be experienced at Jacksonville Cruise Terminal and Anheuser-Busch Brewery. Jacksonville Zoo and Gardens and Lavilla Museum are also worth visiting.

Popular amenities

Parking

Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Free self parking on site
Offsite parking available (USD 5.00 per night)
Onsite parking includes off-street options
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Fitness center

Outdoor

Picnic area

Conveniences

Elevator
Front-desk safe
Vending machine

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Sleep Inn Jacksonville Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

47 reviews

Review data

5 star reviews

43%

4 star reviews

32%

3 star reviews

6%

2 star reviews

15%

1 star reviews

4%

We have selected a sample of reviews which reflect what travellers have said about Sleep Inn Jacksonville Airport

Showing 1 - 10 of 47 reviews

Latest reviews (47)

S

Shay

16 Jun 2024 - 17 Jun 2024
reviewed on expedia

4 out of 5 stars

Staff was very friendly. Room was clean. Pillows were comfy. Bed was a bit hard. Happy there was a shuttle to take me to the airport at 330 am. However driver didnt get out of van to open door or see if i had luggage. I was afraid he was going to fall asleep driving to the airport luckily it is a short drive. He didnt ask what airline. He didnt say good bye. Hotel was wonderful shuttle was a different story. Will stay here again.
A

Aundreus Crystal

28 Feb 2024 - 29 Feb 2024
reviewed on expedia

5 out of 5 stars

Staff was very nice and helpful. We stayed the night before a cruise and the shuttle was easy to get to the port.
J

Jon

25 Apr 2024 - 26 Apr 2024
reviewed on expedia

4 out of 5 stars

Clearly an older hotel recently renovated. Not amazing but nice, clean and comfortable. Airport shuttle running 24hrs.
K

Kevin

21 Apr 2024 - 22 Apr 2024
reviewed on travelocity

5 out of 5 stars

The property was amongst a number hotels so the area is convenient to travel short stay. Easy walk to convenience stores / gas stations and a Walmart store
D

Dora

27 Mar 2024 - 28 Mar 2024
reviewed on orbitz

5 out of 5 stars

Close to airport and shopping center
R

Ralph

22 Mar 2024 - 23 Mar 2024
reviewed on expedia

2 out of 5 stars

It was near the airport. That's good.
C

Carsten

5 Mar 2024 - 13 Mar 2024
reviewed on hcom

4 out of 5 stars

Pleasant stay on hotel close to airport, easy to get to and with good traffic position. Extra plus to the maintenance man and our cleaning lady.
K

Karen

8 Mar 2024 - 9 Mar 2024
reviewed on expedia

2 out of 5 stars

Staff was super helpful can’t complain. However the rooms were not clean. The shower was dirty, soap scum and hairs were in it. The sink had a lot of hard water stains in the handles and sink itself. The toilet had a good amount of tar. We arrived at 1 am and didn’t stay to say we didn’t want our reservation anymore because we had had 2 delays in our flight. We stayed and we aren’t going back.
M

Mikelle

7 Mar 2024 - 8 Mar 2024
reviewed on expedia

1 out of 5 stars

I hate leaving negative reviews but this was unacceptable. The lobby, hallway and elevator all looked like they hadn't been vacuumed or wiped down in months. The rooms were the same, with major crumbs and debris across the floor and in every corner, stained sheets and bathroom fixtures, huge gap under the door and I had to laugh at a lamp that had been poorly duct taped back together. Possibly not a fault of the facility but more the location: I woke up to an altercation in the parking lot that ended in someone screaming that something was stolen and peeling out of the parking lot with a destroyed bumper. Needless to say due to the cleanliness issues I skipped the breakfast offering. To top it all off I left quickly and later found my rental car had been damaged at some point in the less than10 hours I was parked there. The staff was nice enough but I only saw them in passing and did not have the energy or time to address any of this during my short layover
W

William

4 Feb 2024 - 5 Feb 2024
reviewed on expedia

4 out of 5 stars

Airport shuttle and convenience
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