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Hilton Garden Inn Jacksonville Airport

3 star rated hotel
8.4/10 Very Good
(820 verified Hotels.com guest reviews)
See real reviews (24)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Jacksonville Airport is praised for its convenient location near the airport, with many guests appreciating the ease of access and proximity to the airport shuttle. The hotel is also noted for its spacious, clean rooms, exceptionally comfortable beds, and friendly staff. However, some reviews mention maintenance issues in certain rooms, such as broken window shades, malfunctioning showerheads, and worn-out furniture. While the shuttle service is generally seen as a positive, its limited hours of operation (until 11pm) may be a consideration for some guests.

Guest highlights

Exceptionally comfortable beds
Friendly and helpful staff
Convenient airport shuttle
Clean and spacious rooms

About the hotel

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a spa tub, and coffee/tea in a common area.

Nearby attractions

Hilton Garden Inn Jacksonville Airport is located in Northside, a neighborhood in Jacksonville, and is in the suburbs and near the airport. Timucuan Ecological & Historical Preserve and Catherine Street Fire Station #3 are local landmarks, and some of the area's attractions include Jacksonville Zoo and Gardens and Ritz Theatre & LaVilla Museum. Traveling with kids? Consider Lavilla Museum, or check out an event or a game at TIAA Bank Field.

Popular amenities

Parking

Airport shuttle at scheduled times
Electric car charging station on site
Free roundtrip airport shuttle from 6:00 AM - 10:00 PM
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Continental breakfast available for a fee daily: USD 9.99 for adults and USD 5.99 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Bicycle rentals
Outdoor pool
Spa tub

Conveniences

ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Fireplace in lobby
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hilton Garden Inn Jacksonville Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

24 reviews

Review data

5 star reviews

58%

4 star reviews

25%

3 star reviews

4%

2 star reviews

4%

1 star reviews

8%

We have selected a sample of reviews which reflect what travellers have said about Hilton Garden Inn Jacksonville Airport

Showing 1 - 10 of 24 reviews

Latest reviews (24)

C

CHRISTOPHER

21 Oct 2024 - 22 Oct 2024
reviewed on hcom

4 out of 5 stars

Just a quick overnight for an early morning flight. Everything you want and a good price.
D

David

12 Sept 2024 - 14 Sept 2024
reviewed on hcom

5 out of 5 stars

Friendly, helpful staff. A great stop ever after a long flight.
S

Susan

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

Very convenient location and shuttle to airport.
T

Tim

31 May 2024 - 1 Jun 2024
reviewed on expedia

1 out of 5 stars

Wouldn’t know. Didn’t make it to Jacksonville due to flight delays and couldn’t get a refund.
S

Stacy

25 May 2024 - 26 May 2024
reviewed on expedia

4 out of 5 stars

Super friendly and conveniently close to the airport.
T

Tommy

20 Apr 2024 - 21 Apr 2024
reviewed on orbitz

4 out of 5 stars

Free airport pickup
D

Damaris

19 Apr 2024 - 20 Apr 2024
reviewed on orbitz

5 out of 5 stars

Tania was amazing!!! And the shuttle driver gave us so many wonderful information
B

Bree

10 Feb 2024 - 11 Feb 2024
reviewed on travelocity

5 out of 5 stars

Close to the airport and the room was clean
G

Gaines

9 Feb 2024 - 10 Feb 2024
reviewed on travelocity

5 out of 5 stars

Good and helpful attendants, room was clean and very large. Perfect for my needs. Close to the airport for those needing such a location.
B

Branden

18 Jun 2023 - 19 Jun 2023
reviewed on expedia

3 out of 5 stars

The hotel had decent reviews and the parking lot and lobby looked really nice. The carpet in the hallways and elevator was very worn and dirty, but the carpet in the room was okay. The beds, however, were very old and worn out. One of the beds was torn up on the side and they were very hard and uncomfortable. The window shade was broken and the curtains were falling off the rod. The room was a mixture of old and new items. It has a fridge, microwave, and coffee maker. There is a restaurant in the hotel so you can get breakfast there, but we just spent one night on our way to the airport so we did not try the restaurant. It wasn’t a terrible hotel, but I would not stay there again.
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