SpringHill Suites by Marriott Jacksonville North I-95 Area

Staff was very friendly and welcoming. Located 5 mins from airport, but no shuttle from airport to hotel.

It was close to airport

Quiet and dark for sleeping, comfortable bed. Some of the features seemed a little worn, but not a deal breaker. Courteous staff and would stay again. Close to airport but not too close where air traffic was bothersome.

So close to airport!

This is one of the nicer hotels in the airport area

Excellent airport hotel.

The motel did not an airport shuttle. Changed hotel the second night. Hotel staff did not offer to assist in booking shuttle service, had to arrange my own ground transportation. Will not stay there again.

It was close to the airport, so it was convenient. The room was clean and organized , although it had quite a few imperfections. The management did make note that they’re renovating - which is great. The staff put on cartoons for our kids during the breakfast which I really appreciated and everyone was friendly!

Meeting family group traveling for family funeral, this was a quick over night stay but suite was perfect space to be able to gather and visit before attending services, close to restaurants and worked well for traveling during this difficult time

Unfortunately my guest experience at the springhill suites in jacksonville florida was not what I expected. I had just gotten off a carnival cruise that docked at 8am, and like any hotel I did not expect to receive a room right away as check in is at 4pm. I kindly asked if they were at least able to hold on to my luggage. I had to walk over to a locked conference room where I left my luggage. After waiting in the hotel lobby for several hours I noticed 3 seperate guests were able to check in. Assuming some maybe had an “early check in” arrival. There was one particular guests that did not have an early check in, however they were able to get a room. it was a bit dissappointing to know that the staff was able to make accomodations for some but not for us. In all my years of traveling and even going to school for hospitality management, the staff at this hotel were not hospitable at all.